Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
Flexible Schedule
Job Description
Highgate is a prominent real estate investment and hospitality management company that oversees a portfolio of more than 400 hotels across North America, Europe, the Caribbean, and Latin America, managing assets worth over $15 billion. With 30 years of expertise in the hospitality industry, Highgate is recognized for its innovative approach and expert guidance throughout all stages of the property lifecycle, including planning, development, recapitalization, and disposition. The company has successfully developed a variety of lifestyle hotel brands, legacy brands, and independent hotels and resorts, all characterized by contemporary programming and a strong digital presence. Highgate leverages cutting-edge revenue management... Show More
Job Requirements
- Minimum of three years of experience in sales, marketing, digital or related area
- Hospitality marketing or digital advertising agency experience preferred
- Degree in sales and marketing, public relations, or business-related field preferred
- Ability to read, write, and verbally communicate effectively and professionally
- Willingness to work flexible hours, weekends, and holidays as needed
- Ability to diplomatically handle difficult situations while maintaining professionalism
- Ability to use keyboard, see, hear, write and speak constantly
- Frequent ability to handle, grasp, turn, or work with hands and fingers
- Occasional climbing stairs and standing
- Ability to lift and/or move up to 50lbs occasionally
- Ability to produce detailed work, use written and verbal communication, handle multiple tasks, and handle interruptions
- Ability to give presentations
- Must be able to perform all essential duties satisfactorily
- Reasonable accommodations available for individuals with disabilities
Job Qualifications
- Three plus years’ experience in event production, marketing, public relations, digital or related professional area
- Degree preferred in sales and marketing, public relations, or business-related field
- Demonstrated success in building marketing plan with a focus on experiential and event marketing
- A passion for music, hospitality, guest experience, and creative thinking
- Experience with digital campaign planning and social media management
- Excellent organizational skills and experience in prioritizing and establishing procedures for completing responsibilities
- Outstanding interpersonal skills and ability to interact and communicate effectively
- Self-initiative to get things done
- a natural problem solver and critical thinker
Job Duties
- Partner hotel, R&B and sales teams to identify opportunities to target in-house guests, locals, and out-of-town visitors with compelling promotions, campaigns, and events that drive incremental revenue to the Restaurant + Bar venues on property
- Develop and execute annual Hotel and Restaurant + Bar marketing plan to budget in consultation with key leadership
- Manage the execution of direct marketing activities for Property
- Act as the liaison between the property and local partners, agencies and businesses to ensure consistent community outreach and engagement
- Act as primary liaison between property team and Kimpton Tiered Services agency as applicable
- Act as primary point of leadership on property for all marketing initiatives
- Manage social media account(s) for the Property including content capture, copywriting, engagement and managing the content calendar(s)
- Develop and execute promotional campaigns through relevant digital and social media channels
- Engage in proactive online reputation management by surfacing relevant guest comments in social media channels and responds accordingly
- Coordinate and execute printed and digital materials in partnership with Kimpton Studio Team
- Support coordination of photography for new menu updates, seasonal activations, and promotions in partnership with Kimpton Restaurant + Bar Marketing Team
- Provide training and marketing leadership and act as programming subject matter expert for GMs, Sales Leaders and Managers, and Revenue leaders
- Lead monthly programming and marketing meeting including key leadership at the hotel
- Keep abreast of competition and marketing trends
- Engage with guests to gather real-time feedback on programs, activations, and overall experience, and adjust strategy as needed
- Be available for interviews and press opportunities as the cultural ambassador of the property
- Assist with providing input for ownership or key stakeholder presentations such as budget meetings and month end reviews
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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