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Job Overview
Employment Type
Temporary
Hourly
Compensation
Hourly
Exact $15.00
Work Schedule
Flexible
Day Shifts
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan
Job Description
Towne Park is a leading provider of parking and hospitality services known for its commitment to delivering exceptional guest experiences in a professional and friendly manner. The company specializes in valet services, parking management, and guest assistance at various venues, including hotels, airports, and event centers. Towne Park emphasizes safety, efficiency, and customer satisfaction, ensuring that guests receive high-quality service at every interaction. Offering competitive compensation grounded in experience, skills, and education, Towne Park fosters an inclusive work environment with a variety of benefits designed to support the well-being and professional growth of its employees. Their operational model is centered... Show More
Job Requirements
- High school diploma or general education degree (GED)
- Must hold a valid driver’s license for the state you are applying to work, or within a commutable distance from the state you are applying to work
- One month related experience and/or training or equivalent combination of education and experience
- Knowledge of principles and processes for providing customer and personal services
- Ability to read and write standard English language
- Ability to read and comprehend simple instructions, short correspondence and memos
- Ability to write simple correspondence
- Ability to effectively present information in one-on-one and small group situations to guests, clients and other employees
- Ability to add and subtract three digit numbers and to multiply and divide with 10’s and 100’s
- Ability to perform these operations using units of American money
- Ability to understand 24 hour and military time systems
- Ability to understand rates applicable to time passed
- Ability to operate a manual transmission is highly desirable
- Ability to perform parallel parking
Job Qualifications
- High school diploma or general education degree (GED)
- Must hold a valid driver’s license for the state you are applying to work or within a commutable distance
- One month related experience and/or training or equivalent combination of education and experience
- Knowledge of principles and processes for providing customer and personal services
- Ability to read and write standard English language
- Ability to read and comprehend simple instructions, short correspondence and memos
- Ability to write simple correspondence
- Ability to effectively present information in one-on-one and small group situations
- Ability to add and subtract three digit numbers and multiply and divide with 10’s and 100’s
- Ability to perform arithmetic operations using units of American money
- Ability to understand 24 hour and military time systems
- Ability to understand rates applicable to time passed
- Ability to operate a manual transmission is highly desirable
- Ability to perform parallel parking
Job Duties
- Maintain pleasant, friendly and professional demeanor with all guests, co-workers, and clients
- Acknowledge and greet guests within five feet using guest last names
- Use salutation of the day and welcome guests to the location
- Practice proper Towne Park phone etiquette
- Post up in designated areas when not completing tasks
- Park and retrieve vehicles while driving slowly and cautiously
- Assist guests with bell services and luggage storage as needed
- Open all vehicle and hotel doors for guests
- Assist guests with directions, taxis, reservations and other inquiries
- Provide guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area
- Deliver messages, items and/or guest amenities as requested
- Shuttle guests to appropriate places that are approved by the location
- Explain parking rates and retrieval procedures to guests upon arrival
- Issue claim checks only after receiving vehicle keys and collect claim checks from all guests prior to issuing keys
- Complete and maintain all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt
- Calculate and collect revenue for vehicles when needed
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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