Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
competitive salary
Comprehensive benefits package
Training and development opportunities
Paid time off including vacation, sick time and 9 paid holidays including Mardi Gras
Employee Discount for stays at any Four Seasons worldwide
Complimentary Dry Cleaning for Employee Uniforms
Complimentary employee meals
Discounted parking near the hotel
Job Description
Four Seasons is an internationally renowned luxury hospitality company that prides itself on delivering exceptional guest experiences through a commitment to genuine service and world-class employee culture. With a presence in numerous premier locations across the globe, Four Seasons operates as a leading hotel and residential brand, widely recognized for its dedication to luxury, comfort, and personal attention. The organization fosters a workplace environment where individuals are encouraged to grow, push their boundaries, and treat each other with respect and integrity, believing that a motivated and supported team is essential to providing unforgettable experiences for guests, residents, and partners alike.Show More
Job Requirements
- Fluent in English, written and verbal
- post-secondary education or equivalent experience
- must have at least 3 years previous supervisory experience in luxury hospitality or residential
- strong mathematical, analytical, and business acumen skills
- work authorization to work in the United States
- ability to work flexible hours including mornings, days, evenings, nights, weekends and holidays
- strong problem-solving skills
- excellent interpersonal skills
Job Qualifications
- Post-secondary education or equivalent experience
- at least 3 years previous supervisory experience in luxury hospitality or residential settings
- strong mathematical, analytical, and business acumen skills
- fluent in English, written and verbal
- excellent communication and leadership abilities
- familiarity with property management principles
- ability to multitask and manage conflicts effectively
Job Duties
- Be the first contact for any homeowner or tenant needs and concerns in the absence of the Assistant Director of Residences, ensuring the highest level of service and responsiveness
- coordinate and supervise the day-to-day operations of the residences
- oversee resident requests, deliveries, and assist with purchase orders
- lead training efforts between the residential division and supporting hotel departments to ensure service requests from homeowners and tenants are understood and completed timely and to the highest standards
- become familiar with legal and governance responsibilities of property management and resolve conflicts according to governing documents
- maintain and file records related to residence operations and expenses
- conduct orientations for new unit owners and assist with move-in and interior decorating or finishing procedures
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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