Job Overview
Employment Type
Full-time
Work Schedule
Rotating Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Training and Development
Uniform allowance
Job Description
Capitol Place is a premier residential complex known for its luxury accommodations and commitment to providing exceptional living experiences to its residents. Situated in a prime location, Capitol Place offers an environment that combines upscale living with comprehensive services to ensure comfort, convenience, and safety. The management team works diligently to maintain the high standards expected in a prestigious residential community. Emphasizing customer service, safety, and operational excellence, Capitol Place continues to set the benchmark in residential facility management.
The position of Residential Specialist at Capitol Place is integral to the day-to-day management and smooth operation of the residential ... Show More
The position of Residential Specialist at Capitol Place is integral to the day-to-day management and smooth operation of the residential ... Show More
Job Requirements
- High school diploma or equivalent
- Prefer at least one year experience in hospitality or condo security
- Customer service background desired
- Able to read, write, type, give and receive oral reports
- Computer literate, type 25 wpm, report writing
- Good human relations and leadership skills
- Ability to effectively communicate with management, residents, guests, employees, and law enforcement
- Ability to lift and/or move a 75-lb person in emergency situations
- CPR, First Aid, and AED certified
- Current State Guard Card
- Valid driver's license with clean driver abstract
Job Qualifications
- High school diploma or equivalent
- Prefer at least one year experience in hospitality or condo security
- Customer service background desired
- Able to read, write, type, give and receive oral reports
- Computer literate, type 25 wpm, report writing
- Good human relations and leadership skills
- Ability to effectively communicate with management, residents, guests, employees, and law enforcement
- Ability to lift and/or move a 75-lb person in emergency situations
- Team oriented with a positive, service oriented attitude
- CPR, First Aid, and AED certified
- Current State Guard Card
- Valid driver's license with clean driver abstract
Job Duties
- Provide luxury, first-class, personal customer service to all Capitol Place owners and residents
- Bell services
- Room service deliveries
- Concierge-like services
- Maintain order, enforce all Capitol Place rules, regulations, and policies, and ensure observance of applicable laws
- Patrol all lobbies, corridors, public restrooms, and other areas to detect violations
- Investigate disturbances, complaints, and accidents
- Confer with management
- Interview guests and employees
- Warn or trespass violators
- Caution careless persons
- Render and obtain assistance for accident victims and document information via incident reports
- Ascend multiple flights of stairs rapidly in emergencies and assist emergency and law enforcement personnel as needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
OysterLink - a hiring platform for restaurants and hotels.
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