Associa logo

Associa

Residential Specialist

Job Overview

briefcase

Employment Type

Hourly
Part-time
clock

Compensation

Type:
Hourly
Rate:
Exact $21.00
clock

Work Schedule

Fixed Shifts
diamond

Benefits

Health Insurance
Paid Time Off
Employee assistance program
Retirement Plan
Life insurance
Disability insurance

Job Description

Capitol Place is a prestigious residential complex known for offering luxurious living accommodations and first-class services to its residents. Situated in a prime location, Capitol Place aims to provide a secure, comfortable, and welcoming environment for all its residents and guests. The complex is managed with a keen focus on maintaining high standards of upkeep, resident satisfaction, and safety. The management team at Capitol Place takes pride in delivering a quality living experience through excellent customer service, strict adherence to policies, and proactive maintenance and security measures.

The role of the Residential Specialist at Capitol Place is critical ... Show More

Job Requirements

  • At least one year experience in hospitality or condo security
  • Customer service background preferred
  • Ability to lift and or move a 75-lb person in emergency situations
  • Ability to rapidly ascend multiple flights of stairs
  • High school diploma or equivalent
  • Valid driver's license with clean driver abstract
  • CPR certification
  • First Aid certification
  • AED certification
  • Current State Guard Card
  • Excellent verbal and written communication skills
  • Computer literacy and typing proficiency

Job Qualifications

  • High school diploma or equivalent
  • Valid driver's license with clean driving abstract
  • CPR certified
  • First Aid certified
  • AED certified
  • Current State Guard Card
  • Ability to read write type and give and receive oral reports
  • Computer literate and able to type at least 25 words per minute
  • Good human relations and leadership skills
  • Effective communication skills with management residents guests visitors employees and law enforcement authorities
  • Team oriented with a positive service attitude

Job Duties

  • Provides luxury personal customer service to owners and residents including bell services room service deliveries concierge-like services
  • Maintains order and enforces all Capitol Place rules regulations and policies ensuring observance of applicable laws reports discrepancies and infractions to the General Manager
  • Patrols all lobbies corridors public restrooms and other areas to detect violations
  • Investigates disturbances complaints and accidents
  • Confers with management
  • Interviews guests and employees
  • Warns or trespasses violators
  • Cautions careless persons
  • Renders and obtains assistance for accident victims documents information via incident reports
  • Acts as first responder to emergency situations assists emergency and law enforcement personnel as needed

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location