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Residential Room Attendant

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Weekend Shifts
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Benefits

competitive salary
Comprehensive benefits package
Training and development opportunities
Complimentary Accommodation at other Four Seasons Hotels and Resorts
Complimentary Dry Cleaning for Employee Uniforms
Complimentary employee meals

Job Description

Four Seasons is a globally recognized luxury hospitality company renowned for its exceptional service and unwavering commitment to excellence. Powered by a dedicated team of professionals who are inspired to grow and push boundaries, Four Seasons creates extraordinary experiences for guests, residents, and partners worldwide. The company values treating others with respect and kindness, believing in a culture that fosters genuine connections and enriches lives through meaningful interactions. With luxury and heartfelt service at its core, Four Seasons focuses on delivering world-class experiences, supported by a strong employee culture that empowers its team to succeed.

Situated in a sophisticate... Show More

Job Requirements

  • Prior housekeeping or professional cleaning experience preferably in a luxury hotel, resort, or residential environment
  • excellent personal presentation and interpersonal skills
  • strong time management skills including ability to multi-task, set priorities, and adjust to changing conditions
  • willingness to work in a fast-paced environment
  • ability to operate all computer equipment necessary to perform the job with knowledge of HotSOS preferred
  • excellent communication and interpersonal skills
  • ability to lift, carry, and move up to 40 lbs
  • US work authorization required

Job Qualifications

  • Prior housekeeping or professional cleaning experience, preferably in a luxury hotel, resort, or residential environment
  • excellent personal presentation and interpersonal skills
  • strong time management skills including ability to multi-task, set priorities, and adapt to changing conditions
  • ability to operate necessary computer equipment with knowledge of HotSOS preferred
  • excellent communication and interpersonal skills for effective collaboration with colleagues and guests
  • ability to lift, carry, and move up to 40 lbs

Job Duties

  • Remove soiled linens and towels and replace them with freshly laundered items
  • make beds to Four Seasons residential standards
  • clean, dust, and sanitize all areas of the residence including bedrooms, living rooms, dining areas, kitchens, and bathrooms with exceptional attention to detail
  • vacuum carpets and clean marble, hardwood, tile, and specialty surfaces using proper techniques to protect high-value finishes
  • remove room service trays, dishes, or resident service items and ensure proper placement in designated service areas
  • remove trash and recycling from designated bins throughout the residence and relocate items to appropriate disposal points
  • submit all maintenance concerns in residences, public areas, or back-of-house spaces through designated work order systems and escalate urgent matters to Residential leadership
  • add thoughtful finishing touches that elevate the residential experience such as organizing items, polishing glassware, cable management, and microfiber cloth placements
  • restock amenities such as toiletries, stationery, kitchen items, and home essentials based on residential preferences and property standards
  • treat all resident belongings and private information with confidentiality, discretion, and professionalism

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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