Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $31.05
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k Retirement Plan
Parental leave
Paid holidays
Vacation pay
sick pay
lunch stipend
complimentary accommodations at Four Seasons Hotels and Resorts worldwide
Job Description
Four Seasons is a globally recognized luxury hospitality company renowned for its exceptional service, elegant properties, and commitment to creating memorable experiences for its guests. Powered by a diverse team of dedicated individuals who strive to excel and treat each other with respect and kindness, Four Seasons continuously pushes the boundaries of luxury hospitality. With locations worldwide, it embraces a culture that values authentic connections, collaboration, and a genuine heart in every guest interaction. This approach enables Four Seasons to maintain world-class standards while fostering a supportive and enriching employee experience.
At the new Four Seasons Private Residences l... Show More
At the new Four Seasons Private Residences l... Show More
Job Requirements
- Must already be legally permitted to work in the United States
- high-school education or equivalent experience
- strong communication skills in English
- ability to work flexible hours including weekdays, weekends, holidays, overtime, and evenings
- ability to use computer equipment
- physically capable of performing cleaning duties
- willingness to comply with Four Seasons’ rules and standards of conduct
- ability to interact professionally with residents and colleagues
- commitment to health and safety protocols
Job Qualifications
- High-school education or equivalent experience
- strong verbal and written communication skills
- strong customer satisfaction/people skills
- ability to multi-task in a demanding environment
- fluent in English, reading and writing
- ability to utilize computer equipment
- HotSOS, Keytrack, etc. is preferred
- must be flexible with schedule
- able to work weekdays, weekends, holidays, overtime, and evenings
- strong interpersonal and relationship building skills to work with cross-functional teams
- apply an ethical and moral approach to influence the outcome of situations
- serve as a role model for others by demonstrating appropriate business conduct and ethical principles
- possesses a high degree of product knowledge and relevant technical skills
- ability to work with minimal supervision
Job Duties
- Respond to Resident support needs with the highest level of timeliness, hospitality and professionalism
- great attention to detail along with a continuous innovation of daily work, identifying improved processes and opportunities within the business for improvement
- check, clean and restock all residential area washrooms, residential lobby, Club Level, mail room, residential corridors, and all common areas (e.g. Club Level and 14th Floor Terrace) and heart-of-house space (inclusive of office space etc.)
- anticipates residents’ needs and takes ownership of concerns and requests
- acts decisively to ensure satisfaction
- offers a special personalized touch when an opportunity is presented
- is proficient in the safe handling of all relevant equipment and machinery
- reports defects and accidents to management immediately
- is competent in MSDS (Material Safety Data Sheet) procedures and trained in accident response
- cleans and self-inspects public areas as assigned and in accordance with Four Seasons standards
- spot all furniture and keep it in its proper place
- cleans all common areas including elevators, elevator doors, windows, wood floors, carpets as well as collect garbage/trash throughout the property
- offer assistance to any resident in a courteous and friendly manner
- maintain all equipment and supplies and use them in a proper manner
- keep Housekeeping storage areas tidy and correctly stocked and closed at all times when not in use
- must ensure working equipment is always clean, tidy and in good working order
- maintain cleanliness, inventory, set-ups in Fitness Center and have the ability to provide proper and safe operation of the equipment in these areas
- work closely with the Facilities Manager to administer preventive maintenance procedures and to limit equipment down time by ensuring proper use and care
- the ability to report equipment malfunctions promptly and accurately
- ensure compliance of checklists by walking and ensuring all areas of employee locker rooms are well maintained, stocked, and cleaned to ensure high quality presentation and repair of all locker room equipment/plumbing
- ability to identify and/or enforce rules and regulation with residents
- ability to handle lost and found items in coordination with Security
- ability to carry out any other cleaning duties as assigned by the Assistant Director of Residences or Director of Residences
- support sustainable efforts as set out by the property
- to be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned
- form part of the Emergency Response team while on shift
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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