Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $22.00 - $1.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Tuition Reimbursement Program
Employee appreciation bonus
DailyPay
Life insurance
403(b) retirement plan with employer match
Paid Time Off
Paid holidays
Pet insurance
AFLAC
long-term disability insurance
Job Description
Casa de las Campanas is a premier senior living community located in the scenic area of Rancho Bernardo, offering upscale resort-style living designed to enhance the lives of seniors. The community fosters a vibrant and engaging environment for active seniors who enjoy the rich Southern California lifestyle, including socializing over meals, exploring nearby trails, and taking in breathtaking views. Casa de las Campanas combines an all-inclusive lifestyle with exceptional hospitality and a stunning location, setting a new standard for senior living and care. This facility is known for its dedication to creating a warm, welcoming atmosphere for residents, supported by... Show More
Job Requirements
- High school graduate
- Three or more years of proven work experience in a customer service position, preferably as a concierge or front desk role
- Multi-line telephone console experience strongly preferred
- Ability to pass background checks including fitness for duty physical, fingerprinting, and employment references
- Strong customer service and communication skills
- Ability to work in a fast-paced environment
- Flexibility to manage multiple tasks simultaneously
- Commitment to maintaining high professional standards
Job Qualifications
- High school graduate
- Three or more years of proven work experience in a customer service position
- Experience as a concierge, front desk, or related position preferred
- Strong familiarity with multi-line telephone console systems
- Ability to effectively train and lead reception staff
- Excellent communication and interpersonal skills
- Proficient in coordinating logistics and managing emergency response systems
- Detail-oriented with strong organizational skills
Job Duties
- Perform receptionist duties in Sur and Norte lobbies
- Train all reception new hires on policies and procedures
- Review receptionist duties with reception staff regularly to ensure appropriate training
- Train reception staff on any new procedures or policies
- Assist Director with scheduling of reception staff
- Answer phones, greet visitors and residents, register visitors, monitor lobby security
- Monitor annunciator panels for emergencies and fire alarms and respond promptly
- Update and maintain SARA (PET alarm) system and supplies
- Produce daily PET pendant low battery reports and coordinate replacements
- Facilitate annual PET pendant testing
- Maintain Resident Face Sheet Binder
- Manage guest unit reservations, registration, and check out
- Keep monthly guest room spreadsheet and report to accounting and Executive Director
- Maintain resident census reports
- Coordinate information distribution between reception and departments
- Post emergency information on Touchtown
- Dispatch and coordinate multiple drivers for transportation needs
- Plan and resolve resident pick-up and drop-off logistics
- Contact residents regarding transportation issues and recommend alternatives
- Ensure residents who require escorts have escorts
- Assist with timely input of resident billing information
- Provide administrative support to the Director of Administrative Services
- Maintain contact lists and distribute as appropriate
- Maintain supplies and coordinate service calls for office equipment
- Participate in relevant facility activities
- Project a professional customer service demeanor at all times
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
Loading...
You may be also interested in:
Nearby Cities
Jobs By Filter