Job Overview
Employment Type
Temporary
Compensation
Type:
Hourly
Rate:
Range $16.00 - $22.00
Work Schedule
Flexible
Benefits
Paid Time Off
Health Insurance
Dental Insurance
Retirement Plan
Employee assistance program
Professional Development
Employee Discounts
Job Description
Loomis Communities is a well-established senior living community dedicated to promoting positive aging through integrity, security, and exceptional hospitality. Known for its vibrant and welcoming atmosphere, Loomis Communities offers a range of residential living options designed to maximize well-being and personal fulfillment for its residents. The organization prides itself on fostering a supportive environment where residents, their families, and staff alike experience respect, kindness, and professionalism. Loomis Communities values diversity and is committed to providing services that meet the varied needs of their community members, ensuring that every interaction is handled with care and attention to detail. The organization also... Show More
Job Requirements
- High school diploma or GED
- Previous customer service experience
- Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
- Ability to deal tactfully with personnel, residents, family members, visitors and the public
- Ability to report to work regularly and promptly
- Ability to work beyond normal hours when necessary
- Excellent customer service skills and effective phone communication skills
- Ability to utilize Microsoft Office Suite
Job Qualifications
- High school diploma or GED
- Previous customer service experience
- Ability to apply common sense understanding to carry out instructions in written, oral, or diagram form
- Ability to deal with problems involving several concrete variables in standardized situations
- Ability to read, write, and speak English
- Ability to relate well to all residents, including the emotionally upset
- Ability to deal tactfully with personnel, residents, family members, visitors and the public
- Ability to report to work regularly and promptly
- Ability to work beyond normal hours when necessary
- Excellent customer service skills and effective phone communication skills
- Ability to monitor and respond to email, troubleshoot minor resident technical issues, update daily schedules, and create sign-ups
- Ability to utilize Microsoft Office Suite
Job Duties
- Performs job functions in a manner consistent with the mission and goals of the Loomis Communities
- Adheres to The Loomis Communities Compliance and Ethics Program
- Demonstrates an awareness of, a respect for and attention to the diversity of the people with whom they interact
- Assists residents and their guests in a courteous and efficient manner
- Provides concierge services to residents and visitors including dinner reservations, transportation services, housekeeping, room reservations, and package management
- Helps residents resolve housekeeping and maintenance issues
- Ensures the safety and security of the community by monitoring entrances and exits and approving non-resident access
- Assists with training new security personnel
- Performs assigned security duties such as property patrol and emergency response
- Maintains records of resident vehicles, phone numbers, deliveries, frequent guests, preferences and service providers
- Serves as first responder to emergency calls for independent living
- Maintains the appearance and orderliness of lobby and public areas
- Provides administrative support to Administrative Assistant and Executive Director
- Completes financial and petty cash transactions
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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