Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.50 - $18.00
Work Schedule
Flexible
Weekend Shifts
Benefits
401(k)
Flexible Schedule
Job Description
We are a reputable residential community located in Hackensack, NJ, known for our dedication to providing our residents with an exceptional living experience. Our focus is on fostering a welcoming and secure environment that residents are proud to call home. As a well-established community, we pride ourselves on maintaining high standards for resident services and support. Our team is committed to delivering personalized and attentive service to meet the diverse needs of all residents. We understand the importance of creating a positive atmosphere where residents feel valued and cared for, which is why we invest in hiring professionals who share... Show More
Job Requirements
- High school diploma or equivalent
- At least one year of customer service experience
- One year of phone etiquette experience
- One year of time management experience
- Preferred one year of concierge experience
- Ability to work overnight shifts
- Ability to reliably commute or willingness to relocate to Hackensack, NJ
- Available to work weekends
Job Qualifications
- Excellent communication skills
- Ability to multitask effectively
- Hospitality expertise
- Knowledge of local area services
- Prior concierge experience preferred
- Experience in customer service
- Phone etiquette skills
Job Duties
- Attend to residents' requests and needs in a professional, courteous and efficient manner
- Deal professionally with residents inquiries
- Effectively solve problems and respond appropriately to complaints
- Provide outstanding customer service to residents
- Assist residents with information about local area services
- Manage administrative tasks related to front desk operations
- Help maintain a flawless community reputation through excellent guest service
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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