Loomis Village

Residential Concierge

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $16.00 - $22.00
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Health Insurance
Paid Time Off
Employee assistance program
Training and Development
flexible scheduling

Job Description

Loomis Communities is a respected organization dedicated to fostering an environment of positive aging, security, and hospitality. With a longstanding tradition of integrity and community care, Loomis aims to create vibrant and welcoming residential communities that maximize the well-being and personal fulfillment of its residents. The company provides comprehensive resources and personalized services that enrich the lives of seniors, ensuring they feel valued, safe, and supported every day. As part of their commitment, Loomis Communities encourages a culture of respect for diversity and delivers high-quality care tailored to the individual needs of each community member. Known for their professional approach... Show More

Job Requirements

  • High school diploma or GED
  • Previous customer service experience
  • Ability to apply common sense understanding to carry out instructions
  • Ability to deal with problems involving several concrete variables
  • Ability to read, write, and speak English
  • Ability to relate well to residents including emotionally upset individuals
  • Ability to interact tactfully with personnel, residents, family members, visitors, and the public
  • Ability to report to work regularly and promptly
  • Ability to work beyond normal hours when necessary
  • Excellent customer service and phone communication skills
  • Ability to monitor and respond to email
  • Ability to troubleshoot minor resident technical issues
  • Ability to update schedules and create sign-ups
  • Ability to utilize Microsoft Office Suite

Job Qualifications

  • High school diploma or GED
  • Previous customer service experience
  • Ability to apply common sense understanding to carry out instructions
  • Ability to handle problems with several concrete variables
  • Proficient in reading, writing, and speaking English
  • Strong interpersonal skills including tactfulness and ability to relate to emotionally upset residents
  • Excellent customer service and phone communication skills
  • Ability to monitor and respond to email
  • Proficient in Microsoft Office Suite

Job Duties

  • Perform job functions in alignment with mission and goals of Loomis Communities
  • Adhere to compliance and ethics programs
  • Assist residents and guests courteously and efficiently
  • Provide services including dinner reservations, transportation, housekeeping, and package management
  • Ensure safety and security by monitoring property access and approving non-residents
  • Assist in training new security personnel
  • Perform security duties such as property patrol and emergency response
  • Serve as first responder to emergency calls
  • Maintain neatness and order in public areas
  • Support administrative tasks including financial transactions and assisting executive staff

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location