Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $58,572.00 - $73,216.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional Development
employee discount
Job Description
Hawaii Gas is a leading provider of energy solutions in Hawaii, specializing in the distribution and supply of natural gas to residential, commercial, and industrial customers. With a long-standing commitment to safety, sustainability, and customer service excellence, Hawaii Gas plays a critical role in supporting the local economy and community. The company focuses on innovative energy solutions that meet the evolving needs of its customers while aligning with environmental goals. Known for its dedication to reliability and service integrity, Hawaii Gas maintains a strong connection to the communities it serves, making it a trusted energy provider in the region.
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Job Requirements
- High school diploma or GED
- two years experience in gas or energy industry including sales and account management
- proficient in Microsoft Office and customer service software
- working knowledge of NFPA 58 and related codes
- experience with government bid submittals
- valid Hawaii driver’s license
- access to insured vehicle with current registration
Job Qualifications
- High school diploma or GED
- two years progressive experience in the gas or energy industry including sales, cold calling, contract negotiations, proposal writing, and account management
- proficiency with Microsoft Office suite including Outlook, Word, Excel, PowerPoint, MS Project, and customer service software
- working knowledge of NFPA 58, gas utility systems, local zoning, plumbing, building and fire codes
- experience with bid submittals for government contracts
- preferred bachelor's or master’s degree in business administration, marketing or engineering
- technical knowledge related to energy management, HVAC, distributed generation, and gas/electric equipment
- knowledge of Hawaii’s energy market and business protocols
- ability to plan, design and manage new gas services including load calculations, drawings, sizing, fire systems, and permitting
Job Duties
- Identifies potential clients using innovative approaches and standard practices
- devises and implements sales strategies to gain new residential accounts including effective use of proposals, energy comparison data, analyses and presentations
- develops and employs account management strategies to maximize retention and growth of gas loads
- builds, maintains, and enhances relations with customers to improve their experience
- ensures customer service application and intake forms are completed accurately and timely using company systems
- follows proper procedures when establishing new accounts including paperwork, installation coordination, and feasibility evaluation
- designs new gas service systems with assistance from technical teams
- promptly responds to customer inquiries and updates them on rates, practices, tariffs, policies, and regulatory requirements
- assists Operations with tasks including tank relocation, load increases, tank sizing, field evaluation, and on-call supervision
- keeps current with new residential gas appliances, equipment, technologies and energy industry trends
- provides expertise in understanding customer’s energy needs and identifies opportunities for appliance installation and upgrades
- represents the company in local professional and community activities and establishes relations with key industry personnel
- assists in analyzing market conditions, identifying trends, and developing sales forecasts
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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