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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $23.00 - $26.00
Work Schedule
Rotating Shifts
Standard Hours
On-call
Benefits
Health Insurance
Paid Time Off
Employee assistance program
Retirement Plan
Professional development opportunities
Job Description
BH is a leading property management company renowned for its vibrant culture and dedication to excellence in the multifamily housing industry. With a commitment to fostering a collaborative, forward-thinking environment, BH continues to set the standard by empowering its team members to achieve their best while maintaining a strong sense of community and connection. The company values integrity, accountability, and a positive approach to challenges, emphasizing the importance of how work is done as much as what is accomplished. BH's inclusive workplace promotes diversity and encourages every employee to contribute to creating a supportive environment where residents and staff alike... Show More
Job Requirements
- High school diploma or GED
- Strong understanding of Fair Housing guidelines, policy, procedures, and leasing documents
- Strong written and verbal communication skills
- Intermediate computer technology skills and knowledge of MS Office Suite
- Previous experience in a customer-facing or customer service role is a plus
Job Qualifications
- High school diploma or GED
- Previous experience in a customer-facing or customer service role is a plus
- Strong written and verbal communication skills
- Intermediate computer technology skills and knowledge of MS Office Suite
- Strong understanding of Fair Housing guidelines, policy, procedures, and leasing documents
Job Duties
- Serve as the primary point of contact for resident requests and concerns
- Provide effective customer service to all current residents and property staff by utilizing in-depth knowledge of the property and its functions
- Assist with planning and implementation of special functions and resident activities
- Communicate with residents regarding needs and follow up on completed service requests
- Maintain accurate resident records including contact information and correspondence
- Perform general office administrative duties including answering phones, emails, written correspondence, and managing incoming mail
- Provide information and customer service to residents and applicants for housing program participation and compliance regarding required forms during move-in and annual recertification
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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