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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $23.00 - $26.00
Work Schedule
Rotating Shifts
Flexible
On-call
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Paid holidays
Employee assistance program
Professional Development
Job Description
BH is a prominent player in the multifamily property management industry, recognized for its strong company culture and commitment to excellence. The company prides itself on fostering a collaborative, forward-thinking, and driven team environment that pushes the boundaries of the industry standards. BH values integrity, ownership, and opportunity-focused problem-solving, embedding these principles into its daily operations. BH is dedicated to maintaining a supportive and connected workplace where employees can thrive while delivering exceptional service to residents and clients alike. The company actively promotes inclusivity and celebrates diversity, reflecting these values in both its team-building and community engagement practices. Employing cutting-edge... Show More
Job Requirements
- High school diploma or GED
- previous experience in customer service preferred
- strong communication skills
- knowledge of Fair Housing guidelines
- proficiency in MS Office Suite
- ability to handle multiple tasks and work in a fast-paced environment
- willingness to work occasional overtime and participate in on-call rotation
Job Qualifications
- High School or GED
- strong understanding of Fair Housing guidelines, policy and procedures, and leasing documents
- strong written and verbal communication skills
- intermediate computer technology skills and knowledge of MS Office Suite
- previous experience in a customer-facing or customer service role is a plus
Job Duties
- Serve as the primary point of contact for resident requests and concerns
- provides effective customer service to all current residents and property staff by utilizing in-depth knowledge of the property and its functions
- assist with planning and implementation of special functions and resident activities
- communicate with residents regarding needs and follow up on completed service requests
- maintain accurate resident records including contact information and correspondence
- perform general office administrative duties including answering phones, emails, written correspondence, and managing incoming mail
- provide information and customer service to residents and applicants for housing program participation and compliance
- assist Renewal Specialist with renewal program where applicable
- perform other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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