Resident Services Manager - Aventine Fort Totten
Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $24.00 - $26.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
Life insurance
Paid Time Off
onsite housing discount
401(k) with Company Match
Paid parental leave
Employee assistance program
paid sabbatical
Job Description
Greystar is a leading and fully integrated global real estate company that specializes in property management, investment management, development, and construction services specifically within the institutional-quality rental housing sector. Founded in 1993 by Bob Faith, Greystar has grown to become the largest operator of apartments in the United States. With its headquarters located in Charleston, South Carolina, Greystar manages and operates over $300 billion worth of real estate assets across nearly 250 markets worldwide. The company maintains offices throughout North America, Europe, South America, and the Asia-Pacific region, underscoring its global footprint in the real estate industry.
Greystar manages o... Show More
Greystar manages o... Show More
Job Requirements
- high school diploma or equivalent
- prior experience in customer service or property management preferred
- excellent communication skills
- ability to work independently and as part of a team
- strong organizational and multitasking abilities
- proficiency with computer software applications
- customer-centric approach
- attention to detail
Job Qualifications
- high school diploma or equivalent
- previous experience in customer service or property management preferred
- strong communication and interpersonal skills
- ability to handle multiple tasks and prioritize effectively
- proficiency in using basic computer software and communication tools
- attention to detail and problem-solving abilities
- team player with a positive attitude
Job Duties
- achieves the community's resident satisfaction and retention goals by resolving resident complaints and concerns in a timely manner
- completes call-backs on all service requests within 24 hours
- develops, produces and coordinates resident communications including newsletters, surveys, and lease violation letters
- organizes and coordinates resident functions such as parties, birthday cards, welcome gifts, and unit visits
- evaluates the appearance and overall curb appeal, landscape, office environment, and vacancies daily
- reviews Courtesy Patrol Officer and Valet Living nightly reports and follows up on incident and lease violation reports
- manages front desk phone and email communications, returning calls and emails as necessary
- prepares community access keys and fobs for move-in
- assists with coordinating vendors and resident communications during emergency maintenance situations
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
Loading...
You may be also interested in:
Popular Cities
Similar Jobs