Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $42,600.00 - $68,900.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Discretionary annual bonus
Paid Time Off
floating holidays
Health Insurance
Dental Insurance
Vision Insurance
401K Matching
Paid parental leave
Learning reimbursement opportunities
Job Description
The Scion Group is a leading company in the student housing industry, specializing in owning, operating, and advising student living communities across North America. They are committed to redefining what student housing means by focusing on creating unique experiences and vibrant communities that feel like home rather than just places to live. Their approach emphasizes innovation, community engagement, and a commitment to excellence, making them one of the fastest-growing and most respected names in the student housing sector. The Scion Group prides itself on fostering a dynamic work environment that attracts trailblazers, risk-takers, go-getters, and game changers who are passionate... Show More
Job Requirements
- 2+ years of experience in property management, leasing, or resident services
- strong interpersonal skills
- conflict resolution skills
- customer service skills
- ability to handle crisis situations
- familiarity with Entrata or similar property management software
- highly organized
- proficiency in Microsoft Office
- proficiency in social media platforms
Job Qualifications
- 2+ years of experience in property management, leasing, or resident services
- strong interpersonal skills
- conflict resolution skills
- customer service skills
- ability to handle crisis situations
- familiarity with Entrata or similar property management software
- highly organized
- proficiency in Microsoft Office
- proficiency in social media platforms
Job Duties
- Lead reputation management initiatives across review platforms and internal feedback channels
- mediate and resolve resident complaints with empathy and professionalism
- manage delinquency notices and financial backing follow-up support
- coordinate mutual terminations in accordance with company and legal standards
- lead crisis management efforts, collaborating with leadership and emergency services
- oversee resident insurance compliance and follow-up efforts
- organize and execute resident events to build community engagement and support retention
- assume responsibility for managing ETM staff in the absence of a General Manager
- oversee leasing workflows and generate lease documents in Entrata
- provide backup support for lead follow-up, sales calls, and lease execution
- manage immediate move-ins, inspections, and unit transfers
- lead Entrata BUA management and maintain accurate dashboards for leasing and reviews
- support the General Manager in managing Entrata dashboards and performance metrics
- partner with accounting and operations on delinquency, financial aid, and related processes
- ensure timely processing of lease paperwork, renewals, and notices to vacate
- collaborate on local marketing campaigns and leasing promotions
- lead or co-manage social media efforts to promote events, resident engagement, and leasing updates
- assist with seasonal or emergency-specific responsibilities such as vacant position coverage, legal correspondence, Fair Housing matters, crisis management, and capital project planning or support
- display flexibility, sound judgment, and cross-department collaboration in evolving situations
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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