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Greystar Worldwide, LLC

Resident Services Coordinator - Rise

Riverside, CA, USA|Travel, Onsite

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Range $24.00 - $26.00
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Work Schedule

Flexible
On-call
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
Life insurance
Paid Time Off
401(k) with Company Match
Paid parental leave
Employee assistance program
critical illness insurance
accident insurance
Hospital Indemnity insurance
Pet insurance
legal plans
charitable giving program

Job Description

Greystar is a leading, fully integrated global real estate platform specializing in property management, investment management, development, and construction services for institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar operates in over 250 markets worldwide with offices across North America, Europe, South America, and the Asia-Pacific region. With a portfolio of over $300 billion in real estate assets and managing more than 1,000,000 units/beds globally, Greystar is the largest apartment operator in the United States. They pride themselves on delivering world-class service in the rental residential real estate business, backed by nearly $79 billion of assets under management including... Show More

Job Requirements

  • 1-2 years of service experience
  • Strong customer service skills
  • Ability to work weekends from 9am to 6pm
  • Physical ability to stand, walk, bend, stoop, climb ladders, reach, carry objects, and crawl in confined spaces
  • Ability to work in all weather conditions including rain, snow, heat, hail, wind and sleet
  • Ability to lift and carry up to 25 pounds independently and up to 50 pounds with assistance
  • Willingness to travel occasionally
  • Flexibility to work a varying schedule including evenings, weekends, and holidays

Job Qualifications

  • High school diploma or equivalent
  • 1-2 years of service or customer service experience
  • Strong communication and interpersonal skills
  • Ability to handle resident conflicts professionally
  • Basic knowledge of property management software is a plus
  • Ability to manage multiple tasks and coordinate events
  • Comfortable working in varying weather conditions
  • Ability to stand, walk, bend, climb ladders, and carry moderate weights

Job Duties

  • Coordinate all resident functions and activities including orienting residents to the property and assisting with utility setup and package management
  • Develop and publish property newsletters featuring planned events, resident services, and advertisements
  • Handle resident issues including neighbor disputes, maintenance repair requests, and resident requests, preparing incident reports per company standards
  • Schedule activity center or clubhouse rentals, maintain rental contracts, collect fees, and ensure guest suites are ready with amenities such as movie rentals, books, and games
  • Process work orders for the maintenance department ensuring timely completion and follow up with residents for satisfaction
  • Inspect buildings and grounds to ensure safety and cleanliness and report repair needs to maintenance
  • Work flexible hours including weekends and holidays as required

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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