Greystar Worldwide, LLC logo

Greystar Worldwide, LLC

Resident Services Coordinator - Neptune Marina

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Range $22.00 - $24.00
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Work Schedule

Flexible
On-call
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
Life insurance
Paid Time Off
401(k) with Company Match
Paid parental leave
Employee assistance program
critical illness insurance
accident insurance
Hospital Indemnity insurance
Pet insurance
legal plans
charitable giving program
onsite housing discount
paid sabbatical

Job Description

Greystar is a leading, fully integrated global real estate platform that specializes in property management, investment management, development, and construction services focused on institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar has established itself as a major player in the real estate sector by managing and operating over $300 billion worth of real estate assets across more than 250 markets worldwide. With offices spread throughout North America, Europe, South America, and the Asia-Pacific region, Greystar is recognized as the largest operator of apartments in the United States, overseeing over 1,000,000 units and beds globally. The company manages nearly $79... Show More

Job Requirements

  • High school diploma or equivalent
  • one to two years of related experience
  • high level focus on customer service and satisfaction
  • multifamily housing experience preferred
  • ability to handle resident concerns and neighbor disputes
  • ability to work flexible schedules including weekends and holidays
  • physical ability to stand, walk, bend, stoop, climb ladders, and lift up to 50 pounds with assistance
  • ability to work indoors and outdoors in all weather conditions

Job Qualifications

  • High school diploma or equivalent
  • one to two years of related experience with a high level focus on customer service and satisfaction
  • experience in multifamily housing preferred
  • strong communication and interpersonal skills
  • ability to manage multiple tasks and work independently
  • proficiency with property management software is a plus
  • ability to handle resident concerns professionally and efficiently
  • capable of working flexible schedules including weekends and holidays

Job Duties

  • Coordinates all resident functions and activities including orienting residents to the property
  • assists with utility set-up and deliverance of packages and package claim reminders
  • develops and publishes property newsletter including planned events, resident services, and advertisements
  • handles resident issues including neighbor disputes, maintenance repairs, and resident requests
  • prepares incident reports related to resident issues in accordance with company standards
  • schedules activity center or clubhouse rentals, maintains contracts, collects applicable fees
  • ensures guest suites are rental ready and provides additional amenities like movie rentals, books, and games
  • processes work orders for the maintenance department, ensures timely completion, and follows up with residents to ensure satisfaction
  • prepares weekly maintenance reports
  • inspects buildings and grounds for safety and cleanliness and reports repair needs to maintenance
  • stands, walks, and sits for extended periods
  • bends, stoops, climbs ladders, reaches, carries objects, and crawls in confined areas
  • works inside and outside in all weather conditions
  • pushes, pulls, lifts, carries, or maneuvers weights up to 25 pounds independently and 50 pounds with assistance
  • works a flexible work schedule including evenings, weekends, and holidays
  • occasionally travels for training or to assist other properties

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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