Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $23.00 - $25.00
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
Life insurance
Paid Time Off
401(k) with Company Match
Paid parental leave
Employee assistance program
Housing discount
Job Description
Greystar is a leading, fully integrated global real estate platform specializing in property management, investment management, development, and construction services with a focus on institutional-quality rental housing. Founded in 1993 by Bob Faith and headquartered in Charleston, South Carolina, Greystar has grown to become the largest operator of apartments in the United States. The company manages and operates over $300 billion of real estate in more than 250 markets worldwide, with offices strategically located throughout North America, Europe, South America, and the Asia-Pacific region. Managing over 1,000,000 units and beds globally, Greystar’s extensive portfolio boasts nearly $79 billion in assets... Show More
Job Requirements
- High school diploma or equivalent
- 1-2 years of experience in property management or servicing roles
- Experience with move-ins, leasing, or lease-up
- Weekend availability from 9am to 6pm
- Strong customer service skills
- Ability to handle resident issues and coordinate activities
- Competency in clerical and administrative support tasks
Job Qualifications
- High school diploma or equivalent
- 1-2 years of servicing experience in property management or related field
- Experience handling move-ins, leasing, or lease-up processes
- Strong customer service and communication skills
- Ability to coordinate multiple tasks and manage resident relations effectively
- Proficiency in basic clerical and administrative tasks
- Ability to work weekends and flexible hours as needed
Job Duties
- Coordinate all resident functions and activities including orienting residents to the property
- Assist with utility set-up and delivery of packages and package claim reminders
- Develop and publish property newsletter including planned events, resident services, and advertisements
- Handle resident issues including neighbor disputes, maintenance repairs, and resident requests
- Prepare incident reports pertaining specifically to resident issues in accordance with company standards
- Schedule activity center or clubhouse rentals, maintain contracts, and collect applicable fees
- Ensure guest suites are in rental condition and provide additional amenities such as movie rentals, books, and games
- Process work orders for the maintenance department, ensure timely and accurate completion, and follow up with residents for satisfaction
- Prepare weekly maintenance reports to verify completion of resident requests
- Inspect building and grounds to ensure safety and cleanliness and alert maintenance of repairs needed
- Support office staff with clerical duties including answering phone calls, filing, processing property invoices, and lease paperwork as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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