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Mercy Housing, Inc.

Resident Services Coordinator I - Savannah Gardens

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Exact $23.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Retirement Plan
paid life insurance
Employee assistance program
Paid parental leave
paid volunteer time
paid caregiver leave
Free basic dental
Pet insurance
Early close Fridays

Job Description

Mercy Housing is a leading nonprofit organization dedicated to redefining affordable and low-income housing across the United States. As the largest nonprofit affordable housing provider in the nation, Mercy Housing is committed to building, preserving, and managing program-enriched housing communities that empower residents and foster vibrant, stable neighborhoods. Their mission centers on creating a more humane world where communities thrive, and every individual has the opportunity to realize their full potential. Mercy Housing operates a wide range of affordable housing properties designed to serve diverse populations including families, seniors, and individuals with special needs. The organization actively partners with community... Show More

Job Requirements

  • High school diploma or equivalent
  • one year of experience in community development, social services, or related field
  • ability to work collaboratively with others in a team environment
  • strong communication skills both verbal and written
  • proficiency with Microsoft Office applications including Word, Excel, and Outlook
  • maintain confidentiality as required
  • ability to work with individuals with mental health, disability, substance abuse, legal, and financial issues
  • on-site work required

Job Qualifications

  • High school diploma or equivalent
  • one year of experience in community development, social services, or related field
  • bachelor's degree in a related field preferred
  • experience conducting community assessments
  • knowledge of conflict management principles
  • experience organizing community groups, events, or programs
  • strong verbal, writing, and listening skills
  • proficiency with Microsoft Office applications
  • ability to maintain confidentiality and obtain necessary release of information
  • ability to work with individuals facing mental health, disability, substance abuse, legal, and financial challenges

Job Duties

  • Evaluate outcomes of programs and services delivered on a regular basis as required
  • develop a comprehensive understanding of residents by conducting needs assessments and community meetings
  • develop and maintain a comprehensive list of community resources including employment, education, and social service agencies
  • participate in and/or lead activities that build professional capacity and enhance working relationships within Mercy Housing and partner agencies
  • establish and maintain partnerships with relevant organizations and individuals to provide on-site services to residents
  • participate in the annual property and/or grant budget process and maintain accurate records and tracking of related expenditures
  • collect information and document incidents for follow-up by property staff or residents involved
  • actively collaborate with Resource Development staff and other Resident Services staff to share information and implement fundraising plans
  • manage volunteers

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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