Resident Services Coordinator I

Rancho Cucamonga, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) company match

Paid vacation

Paid holidays

Tuition Reimbursement

Employee stock purchase plan

Associate discount on apartments

Job Description

AvalonBay Communities, Inc. is a publicly traded real estate investment trust (REIT) that specializes in the development, redevelopment, acquisition, and management of high-quality apartment communities in urban and suburban locations across the United States. Founded with the purpose of creating a better way to live, AvalonBay has built a strong reputation for its commitment to innovation, collaboration, and delivering exceptional value to its customers, investors, and employees. The company prides itself on fostering a workplace culture centered on integrity, caring, and continuous improvement, which makes AvalonBay a highly attractive employer in the multifamily residential housing industry.

AvalonBay operates... Show More

Job Requirements

High school diploma or equivalent
0-1 year of relevant experience in leasing or customer service
Ability to read and write English
Basic proficiency with Microsoft Office
Capability to perform basic arithmetic
Physical ability to stand, walk, lift objects up to 30 pounds
Compliance with all community policies and Fair Housing regulations
Willingness to complete required training sessions

Job Qualifications

High school diploma or equivalent
0-1 year of multi-family leasing or customer service experience
Ability to communicate clearly in English both verbally and in writing
Proficient in basic Microsoft Office applications
Capable of performing group presentations and writing reports
Able to perform basic arithmetic calculations
Experience operating standard office equipment
Ability to occasionally operate motorized vehicles
Physical ability to stand, walk, lift up to 30 pounds, and perform other physical tasks

Job Duties

Communicates with residents to ensure awareness of community services and renovation updates
Responds to resident requests and resolves complaints efficiently
Coordinates service issues with maintenance, concierge, leasing, and management staff
Implements AvalonBay policies and ensures regulatory compliance
Maintains adherence to Fair Housing laws
Follows up to confirm issue resolution
Performs other tasks as assigned by management

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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