Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $20.00 - $25.75
Work Schedule
Standard Hours
Flexible
Benefits
generous time off policies
401(k) plan options with a company match
Medical insurance
Dental Insurance
Vision Insurance
Flexible spending account
Dependent Care Flexible Spending Account
Health Savings Account with employer contribution
long term disability insurance
Short term disability insurance
basic term life insurance and AD&D
Optional supplemental life insurance
Health expense reimbursement program
Tuition Reimbursement Program
Continuous training and development opportunities
wellbeing program
Employee assistance program
Commuter and parking reimbursement options
Employee corporate discount programs
Flexible and/or hybrid schedules
Employee relief program
Job Description
WinnCompanies is a nationally recognized leader in apartment community management and development, dedicated to building and operating high-quality affordable housing communities. With over 4,300 team members across 27 states, Washington, D.C., and Puerto Rico, WinnCompanies is committed to creating vibrant living environments for individuals and families from all income levels, including members of the U.S. Armed Forces and their families. The company values teamwork, innovation, diversity, and mutual respect, fostering a dynamic workplace where employees are empowered to contribute to meaningful community impacts. WinnCompanies offers a range of career opportunities in fields such as operations, maintenance, leasing, compliance, marketing, IT,... Show More
Job Requirements
- High school diploma or GED equivalent
- Less than 1 year of relevant work experience
- Valid driver's license in good standing and ability to meet the driving records standards outlined in the Company Safe Vehicular Operations Policy
- Proficient with web-based applications and computer systems such as Microsoft Office Suite
- Excellent customer service skills
- Solid organizational and administrative skills
- Ability to manage multiple assignments and tasks
- Ability to work with a diverse group of people and personalities
- Position located at a federal facility requiring a REAL ID compliant driver's license or ID to access the federal facility as per the REAL ID Act effective May 7, 2025
Job Qualifications
- High school diploma or GED equivalent
- Associate's degree in a business-related field preferred
- Experience in property management preferred
- Experience with Yardi or RealPage property management software preferred
- Excellent customer service skills
- Solid organizational and administrative skills
- Ability to manage multiple assignments and tasks
- Ability to work with a diverse group of people and personalities
Job Duties
- Conduct move out assessments with departing residents and assess any charge for damages
- Administer move-in paperwork and home inspections with residents
- Answer resident questions and assist in resolving resident complaints
- Provide high standard of customer service to residents through a prompt and courteous response to all inquiries
- Monitor curb appeal throughout the community and maintain cleanliness, housekeeping and general appearance of the office, amenities, models and common areas of the property including trash pick up and enforcing community standards
- Assist in the inspections of vacant homes and take appropriate action to prepare them for rent-ready status
- Actively participate in organization and execution of company-sponsored resident events including social events, educational classes and community programs
- Provide administrative support at the community center
- Develop and maintain strong resident relations
- Complete customer relationship management requirements for the Resident Journey program
- Conduct neighborhood tours and home showings for qualified potential residents
- Maintain a fundamental working knowledge of all lease documentation and resident guide policies and procedures
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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