Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.50 - $24.25
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional Development
community events
Job Description
WinnCompanies is a leading property management firm specializing in delivering high-quality living experiences to communities across the United States. Known for its commitment to exceptional service, innovation, and creating inclusive communities, WinnCompanies manages a wide array of residential properties ranging from affordable housing to military family housing. The organization fosters a culture of teamwork and integrity while prioritizing the needs of the residents it serves.
This particular opportunity is with WinnCompanies' military housing team at Fort Cavazos, Texas, a federal military facility. The Resident Services Coordinator position at this location plays a crucial role in supporting military families by e... Show More
This particular opportunity is with WinnCompanies' military housing team at Fort Cavazos, Texas, a federal military facility. The Resident Services Coordinator position at this location plays a crucial role in supporting military families by e... Show More
Job Requirements
- High school diploma or GED equivalent
- Less than 1 year of relevant work experience
- A valid driver's license in good standing and ability to meet the driving records standards outlined in the Company Safe Vehicular Operations Policy
- Proficient with web-based applications and computer systems such as Microsoft Office Suite
- Excellent customer service skills
- Solid organizational and administrative skills
- Ability to manage multiple assignments and tasks
- Ability to work with a diverse group of people and personalities
- This position is located at a federal facility and a REAL ID compliant driver's license/ID is required in order to access the federal facility
Job Qualifications
- Associate's degree in a business-related field
- Experience in property management
- Experience with Yardi or RealPage property management software
Job Duties
- Conduct move out assessments with departing residents and assess any charge for damages
- Administer move-in paperwork and home inspections with residents
- Answer resident questions and assists in resolving resident complaints
- Provide high standard of customer service to residents through a prompt and courteous response to all inquiries
- Responsible for monitoring curb appeal throughout the community and office and maintaining the cleanliness, housekeeping and general appearance of the office, amenities, models and common areas of the property including trash pick up and enforcing community standards
- Assist in the inspections of vacant homes and takes appropriate action to prepare the for rent-ready status
- Actively participate in organization and execution of company-sponsored resident events including social events, educational classes and community programs
- Provide administrative support at the community center
- Develop and maintain strong resident relations
- Responsible for completing customer relationship management requirements for the Resident Journey program
- Conduct neighborhood tours and home showings for qualified potential residents
- Maintain a fundamental working knowledge of all lease documentation and resident guide policies and procedures
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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