Resident Services Coordinator (Camellia Place / The Oaks - 1344, 1260)
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $25.00 - $31.00
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
Life insurance
403B retirement plan
Paid vacation
Paid sick leave
Paid holidays
Flexible work schedule
employee wellness program
Employee Referral Program
Professional Development
Job Description
EAH Housing is a respected and industry-leading nonprofit housing development and management organization that has been dedicated to providing affordable housing solutions for over 50 years. Established in 1968, EAH Housing manages an extensive portfolio of more than 222 properties throughout California and Hawai'i, serving around 25,000 residents across 87 municipalities. The organization is committed to social impact through its mission-based work, creating opportunities that empower individuals and families to improve their quality of life. With a staff of 700 people, EAH Housing embodies core values that emphasize integrity, respect, inclusivity, and excellence, fostering a culture of collaboration and community... Show More
Job Requirements
- Education equivalent to a BA degree in social services, healthcare or related field
- 1-2 years of relevant social work or activities coordination experience
- Ability to pass criminal background check and drug testing
- Willingness to undergo fingerprinting if required
- Regular and predictable attendance
- Capacity to maintain confidentiality and professional behavior
- Must be legally authorized to work in the United States
Job Qualifications
- BA degree in social services, healthcare or related field, or equivalent combination of education and/or experience
- 1-2 years of social service experience working with elderly and families
- Experience coordinating community programs or resident activities
- Strong interpersonal and communication skills
- Ability to develop and maintain supportive relationships with residents
- Familiarity with trauma-informed service delivery
- Proficiency with Microsoft Office and online database systems
- Ability to prepare budgets and program documentation
- Commitment to uphold confidentiality and resident privacy
- Flexibility to work varied schedules as needed
Job Duties
- Coordinate and oversee delivery of services and program activities to residents both on and off-site
- Provide information, assistance, and resident services referrals and engage in follow-up
- Perform needs assessments to determine beneficial programs and services for residents
- Obtain resident feedback on program effectiveness and quality through annual Resident Satisfaction Survey
- Develop supportive relationships with residents and conduct outreach to encourage participation in resident programs
- Provide and coordinate opportunities for residents to learn new skills, build community, and promote self-sufficiency, including social, educational, and StayWell activities
- Connect residents to food resources and facilitate food distributions as needed
- Establish connections with service providers and maintain community resource directory
- Prepare and maintain monthly budgets, program files, and documents in compliance with regulatory requirements
- Create monthly newsletters and calendars of events and activities
- Maintain collaborative relationships with property managers and REM staff and participate in biweekly meetings
- Participate in company-wide initiatives such as scholarships and digital learning
- Assist in recruiting and coordinating volunteers and vendors
- Maintain resident confidentiality and respectful relationships
- Attend Resident Council meetings and work with council and residents to encourage program participation
- Interface with provider agencies, public agencies, and volunteer groups to maximize program effectiveness
- Monitor agency involvement for quality and compliance
- Attend department and company meetings and training sessions
- Participate in Injury and Illness Prevention Plan
- Maintain regular and predictable attendance
- Perform other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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