Job Overview
Employment Type
Hourly
Work Schedule
Standard Hours
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Professional development opportunities
flexible scheduling
Job Description
The hiring establishment is a residential community that offers a unique blend of convenience, comfort, and hospitality to its residents and guests. Central to its offerings is the on-site Serenity Market convenience store, designed to provide residents and visitors with easy access to everyday essentials. Coupled with this is the community clubhouse and concierge services, aimed at enriching the living experience by providing a comfortable and welcoming environment with a broad range of amenities. The community prides itself on fostering an atmosphere of excellence by seamlessly integrating resident services with hospitality programs such as the Soleil Suites Airbnb program. This... Show More
Job Requirements
- High school diploma required
- ability to perform building walk throughs and manage reservations
- experience managing inventory and conducting package handling
- knowledge of local area attractions and concierge services
- proficient in customer service and guest relations
- ability to manage smart home systems
- strong communication and organizational skills
- capacity to work collaboratively in a team environment
- physically able to lift/push up to 15 pounds regularly and occasionally more than 45 pounds
- able to stand, stoop, bend, and walk up to 5 miles per shift
Job Qualifications
- At least 2+ years in residential leasing or sales with property management experience
- excellent sales, customer service, and public relations skills
- ability to drive customer satisfaction
- sales aptitude and ability to relate to people
- professional manner with positive attitude
- outgoing personality with community promotional skills
- articulate in sales and customer service
- excellent organization and time management
- strong influencing and closing abilities
- outstanding negotiation skills
- bilingual in Spanish preferred
Job Duties
- Conducts building walk throughs to ensure proper use of amenity spaces and adherence to rules
- coordinates clubhouse reservations and monitors after-hours bookings
- manages Serenity Market inventory, pricing, and records expired items
- builds knowledge of local area attractions and maintains concierge materials
- checks packages in and out for residents
- provides pre-arrival support and guest correspondence for Airbnb program
- monitors Airbnb inquiries and coordinates housekeeping schedules
- manages smart home system access for guests
- conducts apartment walk-throughs prior to check-in
- delivers outstanding customer service to guests and residents
- assists guests proactively with follow-up
- maintains positive relationships with residents, vendors, and merchants
- supports marketing and sales with administrative tasks
- collaborates with community associates
- assists with resident event coordination and retention efforts
- performs additional duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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