Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $24.00
Work Schedule
Standard Hours
Benefits
Paid Time Off
Medical insurance
Vision Insurance
Dental Insurance
Life insurance
Employee assistance program
Retirement Plan
Financial wellness perks
Mental Health Resources
Fertility benefits
Volunteer time off
Job Description
Related Affordable spearheads Related's initiatives to preserve and enhance the nation's affordable housing supply. With over 50 years of experience in affordable housing acquisitions and development, Related Affordable is nationally recognized for its innovation in financing, preservation, and rehabilitation of affordable housing. The organization manages one of the largest affordable housing portfolios in the United States and is deeply committed to the principle that everyone deserves access to quality, affordable housing. This commitment drives its efforts to foster vibrant, healthy communities through comprehensive support and resources.
The Resident Service Coordinator role at Related Affordable plays a crucial part in ... Show More
The Resident Service Coordinator role at Related Affordable plays a crucial part in ... Show More
Job Requirements
- Bachelor's degree in social work, psychology, gerontology, public health, or a related field preferred
- relevant work experience may substitute
- at least 2 years of experience in resident/social service programs (preferably in affordable housing)
- strong knowledge of local community resources and federal/state programs
- excellent interpersonal, organizational, and problem-solving skills
- proficiency in Microsoft Office and web-based reporting systems
- demonstrated ability to maintain confidentiality and navigate sensitive issues professionally
- strong passion for social action, delivery of quality services and preservation of affordable housing
- demonstrates accountability and reliability by taking full ownership of projects and outcomes, prioritizing precision and attention to detail, and approaching challenges with grit, resilience, and proactive problem-solving
- fosters collaboration and a resident-centered environment, ensuring empathy, respect, and cross-functional success in all interactions
Job Qualifications
- Bachelor's degree in social work, psychology, gerontology, public health, or a related field preferred
- relevant work experience may substitute
- at least 2 years of experience in resident/social service programs (preferably in affordable housing)
- strong knowledge of local community resources and federal/state programs
- excellent interpersonal, organizational, and problem-solving skills
- proficiency in Microsoft Office and web-based reporting systems
- demonstrated ability to maintain confidentiality and navigate sensitive issues professionally
- strong passion for social action, delivery of quality services and preservation of affordable housing
- demonstrates accountability and reliability by taking full ownership of projects and outcomes, prioritizing precision and attention to detail, and approaching challenges with grit, resilience, and proactive problem-solving, while continuously engaging in learning and development to enhance performance
- fosters collaboration and a resident-centered environment, ensuring empathy, respect, and cross-functional success in all interactions
Job Duties
- Provide individualized assistance to residents by identifying and connecting them to appropriate services
- educate residents and their families on community services, eligibility criteria, and application processes, emphasizing wellness, lease compliance, and tenant rights
- organize and promote activities that encourage resident engagement, social interaction, and a supportive network among neighbors
- act as a liaison between residents, property management, and external service providers to ensure timely and effective delivery of support
- maintain accurate and confidential resident files, service logs, and incident reports
- prepare quarterly service summaries and performance outcomes
- advocate for residents by facilitating access to needed resources, negotiating with service providers, and addressing barriers to service delivery
- collaborate with property management to plan and distribute monthly events calendars
- develop volunteer programs to enhance service delivery and resident involvement
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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