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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $21.00 - $23.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Dental Insurance
Health Insurance
401(k) matching
Vision Insurance
Job Description
Sares Regis Group, based in Newport Beach, California, is a distinguished privately held real estate development, investment, and management firm specializing in commercial properties and multifamily communities primarily in the western United States. Since its establishment in 1993, Sares Regis Group (SRG) has made significant strides in the real estate sector, having developed and acquired assets totaling more than $7 billion across commercial and residential domains. The company's impressive portfolio management spans approximately 25 million square feet of office and industrial space and encompasses 42,000 apartment units, reflecting their substantial presence and influence in the real estate market.
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Job Requirements
- Must have 6 months of excellent customer service experience
- Ability to pass fair housing exam
- Must have relevant experience
- Ability to effectively communicate both written and verbal
- Experience with file audits, customer service and resident engagement
- Ability to work independently without direct supervision
- Must have knowledge of operations software used at the property level including Outlook, Internet software, Excel and Word
- Current driver's license and auto insurance
- Able to work weekends and overtime as job requires
Job Qualifications
- Must have 6 months of excellent customer service experience with ability to pass fair housing exam
- Must have relevant experience
- Ability to effectively communicate both written and verbal
- Experience with file audits, customer service and resident engagement
- Ability to work independently without direct supervision
- Must have knowledge of operations software used at the property level including Outlook, Internet software, Excel and Word
- Current driver's license and auto insurance
- Able to work weekends and overtime as job requires
Job Duties
- Responsible for greeting prospects, guests and visitors as they arrive to our community
- Provide a personalized experience, with emphasis on care and convenience for our future and current residents
- Engage with residents, fostering an ongoing, positive relationship while confirming their expectations are being fulfilled
- Respond to resident complaints and concerns in a timely and professional manner, making sure every situation handled ends with gratification
- Act as the communication center providing residents community happenings daily, weekly, or monthly via the computer portal and postings
- Plan, promote and deliver resident events and activities ensuring resident's find value outside the walls of their apartment home
- Identify, communicate and implement opportunities to improve resident happiness and service
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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