Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $24.00 - $26.00
Work Schedule
Standard Hours
Day Shifts
Benefits
20% rent discount
base pay
New lease commissions
Staff shared renewal commissions
Morgan Essentials program
Employee Referral Program
Tuition Reimbursement
Medical insurance
Dental Insurance
Vision Insurance
Life/AD&D Insurance
short-term disability insurance
long-term disability insurance
401(k) retirement plan
Paid Time Off
Employee assistance program
Additional employee discounts
Job Description
The hiring establishment is a reputable property management company dedicated to providing exceptional living experiences for residents. Specializing in managing residential communities, this company is committed to fostering vibrant and welcoming environments through excellent service and professional property management. With a strong focus on resident satisfaction and community engagement, the company continuously invests in staff development and innovative solutions to enhance operational efficiency and living standards.
As a dynamic and people-focused organization, the company offers a variety of employment opportunities including full-time Resident Service Coordinator positions. These roles play an integral role in bridging communication between residents and management,... Show More
As a dynamic and people-focused organization, the company offers a variety of employment opportunities including full-time Resident Service Coordinator positions. These roles play an integral role in bridging communication between residents and management,... Show More
Job Requirements
- Bachelor’s degree or equivalent experience
- 3-5 years of related experience or training
- sales and/or customer service training
- proficiency in software applications and smartphones
- excellent communication and interpersonal skills
- strong problem-solving skills
- ability to manage resident interactions professionally
- knowledge of Fair Housing Laws
Job Qualifications
- Bachelor’s degree (B.A.) from a four-year college or university or 3-5 years of related experience or training or an equivalent combination of education and experience
- Sales and/or customer service training
- Proficiency in software applications, smartphones, and reporting/analysis tools
- Excellent communication, interpersonal, and problem-solving skills
- Strong ability to foster positive relationships with residents and colleagues
- Skilled in understanding and addressing resident concerns with care and professionalism
Job Duties
- Plan and organize resident events to foster community engagement
- Respond to resident feedback within 24 hours via the Resident Feedback system on mprop.net
- Record and track all resident correspondence in Yardi
- Complete weekly property inspections with a focus on resident balconies/patios and amenities
- Inspect apartments as needed to maintain property standards
- Maintain accurate resident files, including renewals, resident retention programs, and lease changes
- Assist with in-house transfers, adding/removing roommates, and lease renewals
- Prepare renewal letters for delivery to residents
- Assist Property Manager and Assistant Property Manager with paperwork flow and verifications
- Assist the Property Manager and Assistant Property Manager with property-related tasks
- Provide input on setting the agenda for weekly and monthly staff meetings
- Ensure adherence to federal and state Fair Housing Laws and company policies
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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