Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $112,000.00 - $143,000.00
Work Schedule
Standard Hours
Benefits
Relocation assistance
bonus eligible
Health Insurance
wellness programs
Paid Time Off
Career Development
employee recognition programs
Job Description
The Westin Savannah Harbor Golf Resort & Spa, located in the charming city of Savannah, Georgia, is a distinguished full-service resort offering a serene environment paired with upscale amenities. This resort is part of the Marriott International family, a global leader in the hospitality industry well known for delivering exceptional guest experiences and maintaining a strong commitment to diversity and inclusion. The Westin brand specifically focuses on wellness and active living, aiming to empower guests to regain control and enhance their well-being even when on the road. This resort includes luxurious accommodations, top-tier golf courses, rejuvenating spa services, and diverse... Show More
Job Requirements
- 2-year degree from accredited university or 4-year bachelor's degree in relevant field
- 2-4 years experience in guest services, front desk, housekeeping, sales, marketing or management operations
- proven leadership ability
- strong communication skills
- capability to analyze financial reports
- willingness to relocate
- availability for full-time management role
- ability to foster team collaboration
- commitment to upholding brand standards
Job Qualifications
- 2-year degree in Business Administration, Hotel and Restaurant Management, or related field with 4 years relevant experience
- or 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related field with 2 years relevant experience
- demonstrated leadership and management skills
- experience in guest services, front desk, housekeeping, sales, marketing, or operations management
- strong strategic thinking and financial acumen
- excellent communication and interpersonal skills
- ability to lead diverse teams and drive performance
- proficiency in reviewing and interpreting financial and operational reports
- customer-focused with a passion for service excellence
Job Duties
- Developing and executing operational strategy aligned with brand objectives
- reviewing guest feedback and satisfaction data to identify improvements
- overseeing maintenance of guest rooms and public spaces
- touring property and engaging with employees and guests to assess operations
- managing Rooms operations performance against budget
- communicating departmental goals clearly
- ensuring fair and equitable treatment of employees
- recognizing team member contributions
- fostering commitment to service excellence
- making critical decisions to achieve property goals
- attending owner meetings and reporting on operational and financial results
- establishing strong partnerships with owners and general manager
- coaching teams on managing occupancy, wages, and expenses
- leading cost containment initiatives
- focusing on key business drivers to meet targets
- creating environments that exceed guest expectations
- promoting brand service vision across departments
- maintaining collaborative relationships within teams
- obtaining guest feedback regularly
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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