Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $60,000.00
Work Schedule
Flexible
Benefits
401(k)
401(k) matching
Dental Insurance
employee discount
Health Insurance
Life insurance
Paid Time Off
Relocation assistance
Vision Insurance
Job Description
This position is for a Resident General Manager at a well-established hotel, responsible for overseeing and managing the day-to-day operations to meet targeted goals for revenue and profitability. The hotel operates as part of a dynamic hospitality environment focused on providing exceptional service, maintaining high standards of guest satisfaction, safety, employee engagement, and quality control. The company prides itself on creating a warm and professional atmosphere, ensuring that all guests enjoy a superior experience while protecting the physical assets of the property.
The Resident General Manager role demands a highly skilled leader who can effectively train, guide, and motivat... Show More
The Resident General Manager role demands a highly skilled leader who can effectively train, guide, and motivat... Show More
Job Requirements
- bachelor’s degree in hotel/restaurant management or business or equivalent experience
- minimum 3 years as a hotel general manager or 5 years of progressive hotel management experience
- proficiency in word processing and spreadsheets including word, excel, powerpoint, and access
- knowledge of hotel management and operations
- excellent oral and written communication skills
- strong analytical and decision-making skills
- reliable transportation for competitor visits and market development
- ability to work flexible hours and days
- ability to manage multiple tasks in a fast-paced and stressful environment
- valid driver’s license
- ability to stand or sit for long periods
- capability to perform light lifting or carrying
Job Qualifications
- bachelor’s degree in hotel/restaurant management or business preferred
- 3 years as hotel general manager or 5 years progressive advancement in hotel management
- knowledge of hotel management and operations
- effective oral and written communication skills
- good analytical and decision-making abilities
- proficiency in computer software including word, excel, powerpoint, and access
- ability to train and develop employees
- valid driver’s license
Job Duties
- oversee daily hotel operations to meet revenue and profitability goals
- provide market analysis and local conditions forecasts to the revenue management department
- support sales efforts and corporate sales organization
- train front desk and hotel staff on promotions and guest service protocols
- forecast and manage operating expenses and labor costs
- control utility and other expenses in line with business demand
- execute company purchasing policies and procedures
- manage guest satisfaction by resolving complaints and ensuring high service standards
- develop and train employees according to human resources programs
- maintain physical property quality through preventive maintenance
- handle online reputation scores and take corrective actions
- administer human resource policies and payroll
- conduct wage surveys to maintain competitive compensation
- maintain leadership standards and ethical conduct
- achieve satisfactory employee satisfaction scores and manage turnover
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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