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Equity Residential

Resident Experience Coordinator - Jersey City

Job Overview

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Employment Type

Hourly
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Compensation

Type:
Hourly
Rate:
Range $27.84 - $30.94
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Medical
Dental
Vision
Paid holidays
Vacation Time
Paid sick leave
401(k) retirement savings plan
Rent Discounts
paid community service hours
Leadership development

Job Description

Equity Residential is a leading real estate investment trust focused on acquiring, developing, and managing rental apartment properties in urban and high-density suburban markets. Established with the vision of creating thriving communities, Equity Residential is committed to providing exceptional living experiences for its residents through high-quality property management and innovative operational strategies. The company emphasizes core values such as diversity, sustainability, and total wellbeing, ensuring that both its employees and residents benefit from a supportive, inclusive, and dynamic environment. Equity Residential fosters a workplace culture centered on authenticity, collaboration, and continuous improvement, which helps the company maintain its position as... Show More

Job Requirements

  • High school diploma or equivalent
  • Valid driver’s license, good driving record, auto insurance, and reliable transportation is required if operating a motorized vehicle during workday
  • Computer literacy
  • Effective communication skills
  • Ability to work a flexible schedule including weekends
  • Use of personal smartphone for certain job functions

Job Qualifications

  • High school diploma or equivalent
  • Customer service experience is a plus
  • Computer literacy and effective communication skills
  • Ability to work a flexible schedule including weekends
  • Valid driver’s license, good driving record, and reliable transportation required if operating a motorized vehicle as part of the role

Job Duties

  • Addressing resident inquiries promptly, ensuring satisfaction and loyalty
  • Guiding new residents through the move-in preparation experience for a smooth transition
  • Conducting follow-up within a week of move-in to address concerns
  • Managing move out inspections and coordinating resident events
  • Maintaining high resident visibility, overseeing amenity areas, and collecting fees for rentals
  • Proactively suggesting improvements to enhance community operations
  • Supporting multiple properties including 70 Greene, Hudson Point, The Madox and North Pier at Harborside
  • Working Tuesday-Saturday from 9am to 6pm

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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