Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $16.89
Work Schedule
Flexible
Weekend Shifts
Benefits
competitive salary
Professional development opportunities
Positive work environment
Job Description
Sacramento Manor is a well-established apartment community located in Sacramento, California, known for providing comfortable living spaces and a vibrant neighborhood atmosphere. The community prides itself on fostering a welcoming environment where residents feel valued and connected. Sacramento Manor combines quality housing with excellent management services to ensure an exceptional living experience for all its residents. The community management team is dedicated to maintaining high standards in property upkeep, resident relations, and community engagement to create a harmonious living environment.
The Resident Engagement Coordinator at Sacramento Manor plays a crucial role in enhancing the resident experience by acting a... Show More
The Resident Engagement Coordinator at Sacramento Manor plays a crucial role in enhancing the resident experience by acting a... Show More
Job Requirements
- High school diploma or equivalent
- Prior experience in customer service, hospitality, or property management
- Excellent interpersonal and communication skills
- Strong organizational and multitasking abilities
- Proficient with Microsoft Office and property management software
- Ability to work flexible hours including evenings and weekends
- Positive attitude and commitment to providing exceptional service
Job Qualifications
- High school diploma or equivalent required
- College coursework or degree in hospitality, communications, or related field preferred
- Prior experience in customer service, hospitality, or property management strongly preferred
- Excellent interpersonal and communication skills, both written and verbal
- Strong organizational and multitasking abilities
- Proficient with Microsoft Office and property management software
- Ability to work flexible hours, including evenings and weekends, to accommodate resident events
- Positive attitude and commitment to providing exceptional service
Job Duties
- Respond promptly and professionally to resident inquiries and concerns, providing solutions or directing them to the appropriate resources
- Plan, organize, and execute resident events and activities that foster community spirit and social interaction
- Serve as a liaison between residents and property management, ensuring clear and timely information flow about community updates and policies
- Address and resolve resident issues, complaints, and emergencies with empathy and efficiency
- Document and track property complaints via internal systems (Case Manager)
- Greet residents and guests with a friendly demeanor, assist with package deliveries, and provide general concierge services
- Create and distribute a monthly resident newsletter including community updates, upcoming events, resident highlights, and maintenance schedules
- Develop and manage event calendars, coordinate event logistics, and promote activities through various channels
- Maintain accurate records of resident interactions, event attendance, and feedback
- Prepare reports for management as needed
- Conduct leasing, property tours and other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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