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Mandarin Oriental

Resident Doorperson

Job Overview

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Employment Type

Temporary
Full-time
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Compensation

Type:
Hourly
Rate:
Exact $29.78
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Work Schedule

Standard Hours
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Benefits

Learning and development
MOstay program
health benefits
wellness programs
competitive salary
Daily uniform laundering
meals served while on duty
Discounted colleague parking

Job Description

Mandarin Oriental, Boston is a prestigious luxury hotel and residence located in the heart of Boston's iconic Back Bay district. Boasting 138 guest rooms and 12 suites, the property seamlessly combines classic Bostonian residential elegance with sophisticated Oriental heritage. The hotel offers a refined hospitality experience with world-class amenities including a renowned spa introducing exclusive Mandarin Oriental therapies to the Boston area. As part of the globally acclaimed Mandarin Oriental Hotel Group, this establishment is recognized for its commitment to exceptional service, luxurious accommodations, and creating some of the most sought-after hospitality properties worldwide. The group has a strong presence... Show More

Job Requirements

  • Minimum of 2 years' experience in a guest-facing hospitality role
  • Luxury hotel or condominium experience strongly preferred
  • Fluency in English with excellent communication skills
  • Reliable and punctual
  • Able to routinely lift, carry, or move materials weighing 50 pounds
  • Able to occasionally lift, carry, or move materials weighing 100 pounds
  • Able to stand for extended periods

Job Qualifications

  • Minimum of 2 years' experience in a guest-facing hospitality role
  • Luxury hotel or condominium experience strongly preferred
  • Fluency in English with excellent communication skills
  • Reliable and punctual
  • Ability to routinely lift, carry, or move materials weighing 50 pounds
  • Ability to occasionally lift, carry, or move materials weighing 100 pounds
  • Ability to stand for extended periods
  • Multilingual preferred

Job Duties

  • Initiate contact with entering and departing residents and guests while opening and closing the residential lobby door
  • Assist residents with luggage, load luggage onto carts for delivery, and provide luggage tags to residents and guests requesting luggage storage
  • Assist and greet residents and visitors with car doors within thirty seconds of arrival
  • Assist in coordinating the flow of street traffic outside the residences
  • Partially escort guests of residents to either the residential concierge desk or the hotel’s main lobby where applicable
  • Maintain the cleanliness of the driveway and front residential entrance
  • Perform other duties as assigned by management

A simple hiring platform for hospitality businesses.

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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