Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Potential monthly commission
Housing discount
Paid Time Off
Paid parental leave
401(k) match
wellness programs
Employee Resource Groups
Leadership training and growth opportunities
rewards and recognition
Job Description
PeakMade Real Estate is an Atlanta-based company that specializes in the management and development of off-campus student housing, multi-family, and build-to-rent communities across the United States. Known for its fun, collaborative, and forward-thinking working environment, PeakMade aims to create purposeful living spaces that meet the unique needs of their residents. The company prides itself on its commitment to diversity, equity, and inclusion, fostering a culture that celebrates differences and promotes mutual respect and involvement of all individuals. As an Equal Employment Opportunity employer, PeakMade values people first and strives to provide an inclusive workplace where all employees can thrive. Show More
Job Requirements
- 1-2 years leasing experience in multifamily or off-campus student housing experience highly preferred
- High school diploma or equivalent required
- Bachelor's degree or proven success in a Leasing Manager position preferred
- Sales and/or management experience in multi-family housing, hospitality, or retail industries preferred
- High energy and organization skills required
- A passion for helping college students find their next home
- Excellent verbal and written communication skills
- Technically savvy individual that can navigate through various social media platforms and a familiarity with Microsoft Office
- Proficient in Entrata property management software or other similar property management software preferred
Job Qualifications
- 1-2 years leasing experience in multifamily or off-campus student housing experience highly preferred
- High school diploma or equivalent required
- Bachelor's degree or proven success in a Leasing Manager position preferred
- Sales and/or management experience in multi-family housing, hospitality, or retail industries preferred
- High energy and organization skills
- Excellent verbal and written communication skills
- Technically savvy individual familiar with Microsoft Office and property management software such as Entrata
Job Duties
- Maintain an excellent customer service relationship with residents, prospects and community visitors
- Ensure property compliance with national branding, programs and marketing goals
- Assist in the recruiting and interviewing efforts of all personnel
- Build relationships with universities and local organizations through presentations, events, etc.
- Assist Property Manager in implementing safe work practices among staff and ensure all safety programs are implemented and followed
- Work with the Property Manager to assist on-site staff in building relationships with external customers
- Adhere to established company standards for screening applicants and guarantors for residency
- Responsible for ensuring the team responds to internet leads, answers prospect calls and conducts successful property tours
- Accurately prepare and have a thorough knowledge of all lease-related paperwork and processing
- Assist current residents and guarantors with completion of online renewal paperwork
- Assist residents with the move-in, move-out transfer and lease take over process
- Prepare and ensure staffing schedules are consistent with community needs
- Lead the team in utilizing established marketing and resident retention strategies to increase renewal ratio and work to achieve and exceed budgeted occupancy percentages
- Conduct effective weekly team meetings
- Responsible for implementing and monitoring effective lease renewal programs by working closely with Property Manager and Regional Manager
- Provide training and motivation to staff and ensure group training sessions are conducted as needed
- Responsible for planning, preparation, and implementation of renewal parties, guarantor property events, and competitions
- Maintain thorough product knowledge of the property and competition leasing and retention efforts
- Assist the Leasing Manager with auditing all lease and renewal files for key controls and bonus submission to the Property Manager
- Monitor leasing/renewal progress focusing on areas needing additional support to the Leasing Manager
- Maintain accurate current resident activity, renewal leasing data, and assist with other computer data entry as necessary
- Address complaints and resolve issues in a timely and professional fashion
- Assist in monitoring maintenance service responses to ensure a high degree of resident satisfaction
- Write up and file services requests from residents upon receipt, and take necessary steps to ensure timely response by appropriate staff
- Participate in property inspections, quarterly, move-in and move out
- Contribute to the general upkeep and cleaning of office, common areas and model
- Perform various administrative tasks and additional as needed or as directed by Property Manager or Regional Manager
- Additional responsibilities as required
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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