Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $19.25
Work Schedule
Weekend Shifts
Benefits
Bonus opportunities
Job Description
Our company is a vibrant and welcoming residential community dedicated to providing an exceptional living experience to its residents. We continually strive to create a warm and inviting atmosphere where everyone feels at home and valued. Our team takes pride in delivering outstanding customer service and fostering a close-knit community where residents can connect and enjoy their living spaces to the fullest. We are committed to maintaining a meticulously cared-for environment that enhances the quality of life for everyone who calls our community home.
The Resident Concierge plays a pivotal role as the face of our community. This full-time posi... Show More
The Resident Concierge plays a pivotal role as the face of our community. This full-time posi... Show More
Job Requirements
- 2+ years' experience in a hospitality, retail, travel or hotel environment
- Outstanding communication skills both written and verbal
- A sharp professional appearance
- Competent with various software apps and computer programs
- An eye for detail and a knack for anticipating a customer's needs
- A customer-focused mentality
- Ability to lift up to 25 pounds
Job Qualifications
- 2+ years' experience in a hospitality, retail, travel or hotel environment
- Outstanding communication skills, both written and verbal
- A sharp professional appearance
- Competent with various software, apps and computer programs
- An eye for detail and a knack for anticipating a customer's needs
- A customer-focused mentality
- Ability to lift up to 25 pounds
Job Duties
- Solving problems and providing timely assistance to residents and prospects with care
- Event planning - executing meaningful events and activities that engage residents and foster a sense of community
- Building brand loyalty by ensuring a consistently positive experience and a meticulously cared for community
- Generating awareness, interest and excitement via social media
- Encouraging happy customers to share the love by writing reviews on social networking sites
- Obsessively organizing front desk logs, package rooms, club room reservations and freight elevators
- Working weekends or evenings depending on the shift
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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