Residences General Manager, The Ritz-Carlton Residences Tampa
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $163,000.00 - $213,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement benefits
Employee assistance program
Career development opportunities
Employee Discounts
Job Description
The Ritz-Carlton Residences Tampa is a distinguished luxury residential community located in Tampa, Florida. This prestigious property is part of the globally recognized Ritz-Carlton brand, known for its exceptional commitment to luxury, service excellence, and personalized guest experiences. Operated within the Marriott International portfolio, The Ritz-Carlton Residences Tampa upholds the highest standards in hospitality and residential management to ensure an unparalleled living environment for its residents. The establishment offers sophisticated accommodations combined with outstanding amenities, merging the comfort of home with the elegance and service expected from a world-class brand. Its location in Tampa provides residents with access to a... Show More
Job Requirements
- Florida CAM License
- 2-year degree from an accredited university in Business Administration, Hotel and Property Management, or related major
- 6 years’ experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area
- Management license for Condominiums, as applicable
- OR 4-year bachelor’s degree in Business Administration, Hotel and Property Management, or related major
- 4 years’ experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area
- Management license for Condominiums, as applicable
- Must be willing to work full time
- Must be able to work on-site in Tampa, Florida
- Bonus eligible
- Stock package eligibility
Job Qualifications
- 2-year degree from an accredited university in Business Administration, Hotel and Property Management, or related major
- 6 years’ experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area
- Management license for Condominiums, as applicable
- OR 4-year bachelor’s degree in Business Administration, Hotel and Property Management, or related major
- 4 years’ experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area
- Management license for Condominiums, as applicable
- Preferred: 8 or more years’ experience in a senior management position of a Four Star/Four Diamond hotel minimally
- Property industry work experience, demonstrating progressive career growth and a pattern of exceptional performance
- Previous Association management experience
Job Duties
- Works with Guidance team to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution
- Reviews Owner engagement survey and prepares yearly action plans comment cards, guest satisfaction results and other data to identify areas of improvement
- Adheres to the four pillars of Operational excellence: Owner and employee engagement, financial excellence and Property Management
- Evaluates if Operations Team is meeting service needs and provides feedback to operations team
- Participates in public space walk-throughs with Engineering and Housekeeping to ensure public space and back of the house areas are well maintained and preventative maintenance processes are in place
- Tours building on a regular basis speaking with employees, owners, and Board of Directors to understand business needs and assess operational opportunities
- Works with team to put sustainable work processes and systems in place that support the execution of the strategy
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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