Residences General Manager, The Ritz-Carlton Residences, Pompano Beach
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $167,000.00 - $229,950.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) retirement plan
bonus eligible
Stock package
Employee Discounts
Job Description
The Ritz-Carlton Residences Pompano Beach is an upcoming luxury residential property located in Pompano Beach, Florida, scheduled to open in the first quarter of 2027. As part of the prestigious Ritz-Carlton portfolio under Marriott International, this residence is committed to setting a new standard in luxury condominium living by combining exceptional service with exquisite living spaces. With a prime location at 1380 S Ocean Blvd, the Residences promise to offer residents a refined lifestyle enriched with amenities and impeccable management.
This full-time management position is a unique opportunity to join a renowned luxury brand during its pre-opening phase. The ... Show More
This full-time management position is a unique opportunity to join a renowned luxury brand during its pre-opening phase. The ... Show More
Job Requirements
- Florida CAM License required
- 2-year degree with 6 years experience or 4-year degree with 4 years experience in relevant fields
- management experience in guest services, front desk, housekeeping, sales and marketing, or management operations
- preferred 8+ years senior management in luxury hotel
- prior association management experience
- exceptional leadership and communication skills
- ability to manage budgets and financial reporting
- commitment to high standards of service and operational excellence
- willingness to engage with local community and stakeholders
- strong problem-solving capabilities
- eligibility for full-time employment within the United States
Job Qualifications
- 2-year degree in Business Administration, Hotel and Property Management, or related field with 6 years professional experience
- or 4-year bachelor's degree in Business Administration, Hotel and Property Management, or related field with 4 years professional experience
- valid Florida CAM License
- experience in guest services, front desk, housekeeping, sales, marketing, or management operations
- senior management experience in Four Star/Four Diamond hotel preferred
- prior association management experience preferred
- demonstrated progressive career growth and exceptional performance in property industry
Job Duties
- Develops and executes operational strategy aligned with brand business goals
- reviews owner engagement surveys and guest satisfaction data to identify improvements
- implements the four pillars of operational excellence
- evaluates team service delivery and provides feedback
- conducts regular property tours to assess operations and maintenance
- establishes sustainable work processes and monitors financial performance against budget
- manages luxury condominium facilities and liaises with Association shared service directors
- identifies and resolves building and service defects
- enforces high standards for life safety, loss prevention, and privacy protection
- maintains complete and accurate property records
- ensures adherence to hotel and residence policies and procedures
- fosters employee commitment to excellent service
- implements and participates in staff training programs
- attends owner and Board meetings and provides financial and operational reports
- builds strong relationships with owners, Board, and local community
- manages profitability by improving departmental financial performance
- establishes clear departmental goals and communicates effectively
- champions property management and governance compliance
- creates owner-centric environments that exceed expectations
- handles owner complaints promptly with effective resolution
- manages human resources activities including performance reviews, staff accountability, and employee satisfaction initiatives
- encourages open communication and fair treatment of employees
- leads change management initiatives and business strategy implementation
- represents the brand with professionalism and commitment
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Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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