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Marriott International logo

Residences Concierge

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $20.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career Development
wellbeing programs

Job Description

The Ritz-Carlton is a globally recognized leader in luxury hospitality, known for its exceptional service standards and commitment to creating memorable and personalized experiences for its guests. Part of the Marriott International portfolio, The Ritz-Carlton operates more than 100 award-winning properties worldwide. The brand's legacy is built on a strong foundation called the "Gold Standards," which encompass the Employee Promise, Credo, and Service Values that guide each team member in delivering service excellence. This company culture is centered around empowering associates to be creative, thoughtful, and compassionate, ensuring a unique and luxurious stay for every guest. As a global brand,... Show More

Job Requirements

  • High school diploma or G.E.D. equivalent
  • At least 1 year of related work experience
  • No supervisory experience required
  • Ability to stand, sit, or walk for extended periods
  • Ability to move objects weighing up to 10 pounds
  • Commitment to uphold company policies and standards
  • Ability to communicate clearly and professionally
  • Ability to maintain confidentiality and protect company assets

Job Qualifications

  • High school diploma or G.E.D. equivalent
  • At least 1 year of related work experience
  • Strong communication skills
  • Ability to stand, sit, or walk for extended periods
  • Ability to move objects weighing up to 10 pounds
  • Professional appearance and demeanor
  • Ability to maintain confidentiality

Job Duties

  • Respond to Residence owners' and their guests' requests for visitor information, special arrangements, or services such as transportation and reservations
  • Announce all visitors, contractors, etc. to Residence owners before allowing access and document into the key track system
  • Answer, record, and process all calls, messages, requests, questions, or concerns
  • Contact appropriate departments such as Engineering, Bellperson, Housekeeping to resolve issues
  • Assist with owners' reservation services and scheduling of elevators for move-ins and move-outs
  • Support Bell and Valet services for owners' vehicles
  • Perform Lobby Ambassador tasks including reviewing shift logs and documenting pertinent information

Job Qualifications

Experience

Entry Level (1-2 years)


Job Location

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