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Residences Concierge

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $14.75 - $19.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Life insurance
wellness programs

Job Description

Marriott International, a global leader in the hospitality industry, is renowned for its commitment to exceptional service and hospitality excellence. Among its distinguished portfolio is the W Hotels brand, known for its innovative and trendsetting approach to luxury hospitality. W Hotels is celebrated for creating vibrant, unique experiences that ignite curiosity and expand worlds for their guests. This brand fosters an environment that encourages creativity, inclusiveness, and a forward-thinking spirit, making it a preferred destination not only for travelers but for employees who aspire to grow and innovate within the hospitality field. Marriott International is an equal opportunity employer that... Show More

Job Requirements

  • High school diploma or equivalent
  • Minimum 1 year work experience in related field
  • Excellent communication skills
  • Ability to handle physical tasks such as standing or walking for extended periods
  • Ability to lift objects weighing up to 10 pounds
  • Commitment to company policies and safety standards
  • Professional appearance and demeanor

Job Qualifications

  • High school diploma or G.E.D. equivalent
  • At least 1 year of related work experience
  • No supervisory experience required
  • Strong communication and interpersonal skills
  • Ability to handle multiple tasks and deliver excellent customer service
  • Familiarity with hotel service standards and etiquette
  • Ability to maintain confidentiality and act professionally in a luxury hospitality environment

Job Duties

  • Respond to residence owners and guests requests for visitor information, special arrangements, or services
  • Announce all visitors and contractors to residence owners before allowing access
  • Process calls, messages, requests, questions, or concerns, and contact relevant departments to resolve issues
  • Assist with owners reservation services and scheduling of the elevator for move-in or move-out
  • Support bell and valet services for owners vehicle requests
  • Perform lobby ambassador tasks including reviewing shift logs and documenting information
  • Report incidents and complete safety training while following company policies and maintaining confidentiality

Job Qualifications

Experience

Entry Level (1-2 years)


Job Location

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