Marriott International, Inc logo

Residences Concierge

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
Employee wellness programs

Job Description

The Ritz-Carlton Residences at Miami Beach, located at 4701 N Meridian Ave, Miami Beach, Florida, is part of the prestigious Ritz-Carlton brand under Marriott International. Known globally for its commitment to luxury and exceptional service, The Ritz-Carlton creates unforgettable experiences for its guests and residents. As a luxury residential property, it offers a unique blend of elegance, comfort, and personalized assistance tailored to the needs of Residence owners and their guests. With over 100 award-winning properties worldwide, The Ritz-Carlton is synonymous with superb hospitality that sets the gold standard in the industry. The Miami Beach location upholds this legacy by... Show More

Job Requirements

  • High school diploma or GED equivalent
  • Minimum 1 year related work experience
  • Ability to stand, sit, or walk for extended periods
  • Ability to move, lift, carry, push, or pull objects up to 10 pounds
  • Willingness to comply with company policies and safety protocols
  • Ability to communicate clearly and professionally
  • Maintain confidentiality and protect company assets

Job Qualifications

  • High school diploma or GED equivalent
  • At least 1 year of related work experience
  • No supervisory experience required
  • Excellent communication skills
  • Ability to maintain professionalism and confidentiality
  • Strong interpersonal and customer service skills

Job Duties

  • Respond to Residence owners' and guests' requests for visitor information and special arrangements
  • Make appropriate service arrangements such as transportation, reservations, or dry cleaning
  • Announce all visitors and permit access only to authorized individuals
  • Answer, record, and process all calls, messages, requests, questions, or concerns
  • Contact appropriate departments to resolve requests or problems
  • Assist with elevator scheduling for move-ins and move-outs
  • Perform Lobby Ambassador tasks and maintain shift logs and daily memos

OysterLink simplifies hospitality hiring.

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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