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Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $20.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career Development
wellness programs
Job Description
The Ritz-Carlton Residences Inner Harbor Baltimore is part of the prestigious Ritz-Carlton brand, well-known for its commitment to providing unparalleled luxury and exceptional service in the hospitality industry. Located in the vibrant downtown area at 801 Key Hwy, Baltimore, Maryland, The Ritz-Carlton Residences offers residents and their guests a seamless blend of sophisticated living and extraordinary guest services. This exclusive property caters to discerning residents by offering exceptional amenities, elegant surroundings, and attentive, personalized service that defines the brand's Gold Standards. As a member of the Marriott International family, The Ritz-Carlton Residences draws strength from a global network of hospitality... Show More
Job Requirements
- High school diploma or G.E.D. equivalent
- At least 1 year of related work experience
- No supervisory experience required
- Excellent verbal communication skills
- Ability to stand, sit or walk for an entire shift
- Ability to lift or carry up to 10 pounds
- Willingness to complete safety training
- Adherence to company policies and uniform standards
- Availability to work full time
- Commitment to upholding Ritz-Carlton Gold Standards
Job Qualifications
- High school diploma or G.E.D. equivalent
- At least 1 year of related work experience
- Strong communication and interpersonal skills
- Ability to handle multiple requests simultaneously
- Professional and courteous demeanor
- Basic computer proficiency
- Ability to maintain confidentiality
Job Duties
- Respond to residence owners and guests requests for information or services
- Make arrangements and identify appropriate providers for special services
- Announce and permit access to authorized visitors and contractors
- Answer, record, and process calls, messages, and requests
- Contact appropriate departments to resolve concerns
- Assist with scheduling elevator use for move-ins and move-outs
- Perform lobby ambassador tasks and maintain shift logs and daily memos
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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