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Residences Concierge

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
employee recognition programs
equal opportunity employment

Job Description

The Ritz-Carlton Residences Singer Island is a prestigious luxury residential property located at 2700 North Ocean Drive, Singer Island, Florida. Part of the globally renowned Ritz-Carlton brand under Marriott International, this property upholds a commitment to exceptional service, elegance, and impeccable standards. Known for delivering world-class luxury hospitality, The Ritz-Carlton Residences offers an exclusive living experience that combines the comfort of private residences with the unparalleled amenities and services of a five-star hotel. The location, right on the scenic Singer Island, provides residents and their guests with access to stunning ocean views, fine dining, spa services, and a variety of... Show More

Job Requirements

  • High school diploma or GED equivalent
  • Minimum 1 year of related work experience
  • Open availability for flexible shifts
  • Ability to stand, sit, or walk for extended periods
  • Ability to move, lift, carry, push, pull, or place objects up to 10 pounds
  • Ability to communicate clearly and professionally
  • Ability to adhere to company policies
  • Must follow safety training and report incidents

Job Qualifications

  • High school diploma or GED equivalent
  • At least 1 year of related work experience
  • No supervisory experience required
  • Strong communication skills
  • Ability to work flexible shifts and open availability
  • Knowledge of luxury service standards
  • Ability to maintain confidentiality and professionalism

Job Duties

  • Respond to residence owners and guests requests for visitor information and special arrangements
  • Manage visitor access including announcing visitors and implementing key track system
  • Answer, record, and process all calls, messages, requests, questions, or concerns
  • Contact appropriate departments such as engineering, bellperson, housekeeping to resolve issues
  • Assist with owners reservation services and elevator scheduling
  • Support bell and valet services for owners vehicles
  • Perform lobby ambassador tasks and maintain shift logs and memos

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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