Marriott International, Inc logo

Residences Concierge

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Equal opportunity employer

Job Description

The Ritz-Carlton Residences Sunny Isles is a prestigious luxury hospitality establishment located at 15701 Collins Avenue, Sunny Isles Beach, Florida. Part of the globally acclaimed Ritz-Carlton brand, managed under the portfolio of Marriott International, this residence offers exceptional living and guest experiences that are synonymous with the highest standards of luxury and personalized service. Known for its elegant surroundings and impeccable service, the Ritz-Carlton Residences Sunny Isles is dedicated to providing an environment where residents and their guests feel valued, comfortable, and catered to with utmost professionalism and care. As part of a worldwide network of award-winning properties, the Ritz-Carlton... Show More

Job Requirements

  • High school diploma or G.E.D. equivalent
  • At least 1 year of related work experience
  • Flexible schedule for weekend afternoon and weekday morning shifts
  • Ability to stand, sit, or walk for extended periods
  • Ability to lift or move objects weighing up to 10 pounds
  • Must follow company policies and procedures
  • No supervisory experience required

Job Qualifications

  • High school diploma or G.E.D. equivalent
  • At least 1 year of related work experience
  • Ability to communicate clearly and professionally
  • Proficient in handling telephone and written communication
  • Capable of maintaining confidentiality
  • Ability to work effectively in a team environment

Job Duties

  • Respond to residence owners and guests requests for visitor information and special arrangements
  • Announce and permit access only to authorized visitors and implement key track system procedures
  • Coordinate with relevant departments to resolve calls, requests, or problems
  • Assist with scheduling elevator use for move-in and move-out
  • Perform Lobby Ambassador tasks including reviewing shift logs and documenting information
  • Report incidents and unsafe conditions and complete safety training
  • Welcome and acknowledge residence owners and guests, assisting individuals with disabilities

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location