Job Overview
Employment Type
Part-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
team environment
Training and Development
Job Description
Marriott International is a globally recognized leader in the hospitality industry, known for its commitment to providing exceptional guest experiences and fostering an inclusive and respectful work environment. The Tampa EDITION, located at 500 Channelside Drive in Tampa, Florida, is part of the prestigious EDITION Hotels brand, which combines the visionary style of boutique hotels with world-class luxury service. This establishment stands out by offering sophisticated and unique experiences tailored for clients who demand quality, originality, design, and exceptional service without limitations. At the Tampa EDITION, guests are immersed in an environment that balances elegance with personality, perfectionism with individualism,... Show More
Job Requirements
- High school diploma or equivalent
- At least one year of related work experience
- Ability to stand, sit or walk for prolonged periods
- Ability to lift and move objects weighing less than 50 pounds independently
- Ability to assist with moving objects over 75 pounds
- Must maintain a clean and professional appearance
- Must adhere to company safety policies and procedures
- Ability to use computers and point-of-sale systems
- Ability to respond promptly to emergencies
- Must be able to communicate clearly and courteously
- No supervisory experience required
- Must be available to work part-time shifts at Tampa, Florida location
Job Qualifications
- High school diploma or equivalent
- At least one year of related work experience
- No supervisor experience required
- Ability to communicate clearly and professionally
- Ability to maintain confidentiality
- Strong customer service orientation
- Ability to handle emergency situations calmly
- Basic safety training knowledge
Job Duties
- Respond to Residence owners requests for visitor information, procedures or special services such as transportation, reservations and laundry
- Monitor closed circuit televisions, perimeter alarm system, duress alarms and fire protection systems
- Close property entrances when required
- Serve as concierge and night preventive theft representative for Residences
- Maintain concierge area coverage assisting with concierge team breaks
- Respond to special requests from Residence owners and guests with special needs and verify guest satisfaction
- Answer, record and process all calls, messages, requests, questions or concerns
- Contact appropriate person or department such as engineering, bellmen or housekeeping to resolve calls, requests or problems
- Review and document incidents in log books and report to next shift
- Remove undesirable persons from property without disrupting operations
- Respond to accident or vehicle theft scenes promptly
- Request assistance using proper response codes
- Perform lobby ambassador duties
- Report incidents, accidents, injuries and unsafe work conditions to manager or Residence director
- Complete safety training and certifications
- Assist in moving, lifting and transporting objects under 50 pounds independently and assist with items over 75 pounds
- Stand, sit or walk for extended periods during shifts
- Navigate various property terrains including narrow spaces, inclined, uneven or slippery surfaces
- Greet and acknowledge all guests according to company standards
- Communicate clearly and professionally with guests and answer calls with proper phone etiquette
- Maintain alertness for appearance of undesirable individuals
- Perform other reasonable work duties as requested by supervisors
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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