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Aimbridge Hospitality

Residence Inn Waco South - Front Desk Agent

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Life insurance
Paid Time Off
Employee assistance program
401k plan

Job Description

Residence Inn Waco South is a distinguished extended-stay hotel located off I-35, within close proximity to Central Texas Marketplace. This pet-friendly establishment offers guests an array of amenities designed to create a comfortable, home-like atmosphere during their stay. Whether visiting for a few days, weeks, or months, residents and travelers alike can enjoy spacious studio and one-bedroom suites equipped with full kitchens, work desks, free WiFi, 49-inch flat-screen TVs with Netflix, and more to ensure convenience and relaxation. Beyond the guest rooms, the hotel boasts a variety of outdoor amenities including a year-round pool, sports court, firepit, putting green, a... Show More

Job Requirements

  • High school diploma or equivalent
  • experience in hotel or related field preferred
  • familiarity with hotel management software
  • proficiency with Microsoft Office suite
  • excellent communication skills
  • ability to multitask and work under pressure

Job Qualifications

  • High school diploma or equivalent
  • experience in hotel or related hospitality field preferred
  • proficiency with hotel management software
  • strong communication and interpersonal skills
  • ability to multitask and prioritize responsibilities
  • customer service oriented with a friendly demeanor

Job Duties

  • Greet and welcome guests warmly upon arrival
  • manage guest check-ins and check-outs efficiently
  • handle guest inquiries and resolve complaints promptly
  • coordinate reservations and maintain accurate records
  • communicate effectively with guests and team members
  • multitask to manage front desk operations smoothly
  • assist with billing and financial transactions

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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