Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan
Job Description
Residence Inn Tyler is a modern, pet-friendly hotel located in Tyler, Texas, known for its comfortable accommodations and exceptional guest services. The hotel offers spacious suites equipped with plush Marriott bedding, a full kitchen including an oven, fridge, and microwave, and a dedicated work area with free Wi-Fi, making it ideal for both business and leisure travelers. Guests have access to convenient on-site parking, a fitness center, and an indoor pool for recreation and relaxation. Residence Inn Tyler also hosts events and meetings with versatile spaces, audio-visual equipment, and catering services, catering to the diverse needs of its guests. The... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in hotel front desk or customer service role preferred
- Proficiency with hotel management software and Microsoft Office
- Strong communication and interpersonal skills
- Ability to work flexible hours including weekends and holidays
- Detail-oriented and organized
- Ability to handle stressful situations calmly and effectively
Job Qualifications
- High school diploma or equivalent
- Experience in hotel or related hospitality field preferred
- Familiarity with hotel management software
- Proficiency in Microsoft Office suite
- Strong verbal and written communication skills
- Ability to multitask in a dynamic environment
- Excellent problem-solving abilities
Job Duties
- Provide warm and friendly greetings to guests upon arrival
- Manage check-in and check-out processes efficiently
- Handle guest inquiries, requests, and complaints with professionalism
- Maintain accurate guest reservations and financial records
- Coordinate communication with housekeeping and other departments
- Solve problems promptly and effectively to ensure guest satisfaction
- Operate hotel management software and handle administrative tasks
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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