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Aimbridge Hospitality

Residence Inn Tyler - Front Desk Agent

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan

Job Description

Residence Inn Tyler is a distinguished hotel located in Tyler, TX, renowned for its modern accommodations and commitment to exceptional guest experiences. As a pet-friendly establishment, the hotel offers a variety of amenities designed to cater to both business and leisure travelers. Guests can enjoy spacious suites equipped with plush Marriott bedding, modern televisions, and fully functional kitchens featuring ovens, refrigerators, and microwaves. The hotel also provides complimentary Wi-Fi, on-site parking, and recreational facilities including an indoor pool and fitness center. Its prime location offers convenient access to local attractions such as Tyler Junior College, the University of Texas at... Show More

Job Requirements

  • High school diploma or equivalent
  • Experience in a hotel or related field preferred
  • Familiarity with hotel management software and Microsoft Office suite

Job Qualifications

  • High school diploma or equivalent
  • Experience in hotel or related hospitality field preferred
  • Familiarity with hotel management software
  • Proficient in Microsoft Office suite
  • Strong communication skills
  • Ability to multitask and problem-solve under pressure
  • Exceptional customer service skills

Job Duties

  • Provide warm welcomes and friendly check-ins for guests
  • Handle guest inquiries and requests promptly and professionally
  • Manage reservations, check-ins, and check-outs accurately
  • Coordinate with hotel staff to ensure smooth guest experiences
  • Maintain front desk operations including financial transactions
  • Address and resolve guest issues efficiently
  • Uphold hotel policies and quality standards

Restaurants and hotels use OysterLink to hire.

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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