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Aimbridge Hospitality

Residence Inn Rockford - Front Desk Agent

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $15.00
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Work Schedule

Standard Hours
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Benefits

Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
term life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan

Job Description

Residence Inn Rockford is a premier extended-stay hotel located in the vibrant city of Rockford, Illinois. Conveniently situated near popular attractions such as Magic Waters, Illinois' largest theme park, and Cherryvale Mall, our hotel offers guests easy access to shopping, entertainment, and local health facilities including Mercy Rockford Health, OSF Saint Anthony, and Swedish American UW. Rockford itself boasts a rich cultural scene with beautiful outdoor spaces like Anderson Japanese Gardens, Rock Cut State Park, Midway Village Museum Center, and Klehm Arboretum and Botanic Garden. The city is also home to a diverse array of companies such as UTC Aerospace... Show More

Job Requirements

  • High school diploma or equivalent
  • previous experience in a hotel or hospitality environment preferred
  • knowledge of hotel management software
  • strong customer service orientation
  • effective communication skills
  • ability to work in a fast-paced environment
  • reliable and punctual

Job Qualifications

  • High school diploma or equivalent
  • experience in hotel or related hospitality field preferred
  • familiarity with hotel management software
  • strong communication and interpersonal skills
  • ability to multitask and stay organized
  • problem-solving skills
  • proficiency with Microsoft Office suite

Job Duties

  • Greet guests with a warm and friendly demeanor
  • efficiently manage check-ins and check-outs
  • respond promptly to guest inquiries and requests
  • coordinate with housekeeping and maintenance to ensure room readiness
  • handle reservations and update booking systems
  • resolve guest complaints and issues swiftly
  • maintain accurate financial transactions and billing

Restaurant, hotel, and hospitality jobs on OysterLink.

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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