Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $15.00
Work Schedule
Flexible
Day Shifts
Benefits
Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan
Job Description
Residence Inn Rockford is a premier extended stay hotel located conveniently near Magic Waters, Illinois' largest theme park. Situated just minutes from the Cherryvale Mall, our location offers guests easy access to abundant shopping options. Additionally, the hotel is in close proximity to some of Rockford's top health facilities including Mercy Rockford Health, OSF Saint Anthony, and Swedish American UW Hospital. Guests appreciating cultural and recreational activities will find Anderson Japanese Gardens, Rock Cut State Park, Midway Village Museum Center, and Klehm Arboretum and Botanic Garden all nearby. Rockford itself is home to many prominent companies such as UTAS (UTC... Show More
Job Requirements
- High school diploma or equivalent
- Experience in a hotel or related field preferred
- Familiarity with hotel management software
- Proficiency in Microsoft Office suite
- Strong communication skills
- Ability to multitask
- Basic math skills
Job Qualifications
- High school diploma or equivalent
- Experience in a hotel or related field preferred
- Familiarity with hotel management software
- Proficiency in Microsoft Office suite
- Strong verbal and written communication skills
- Excellent problem-solving abilities
- Ability to multitask effectively under pressure
Job Duties
- Provide outstanding customer service to guests maintaining a friendly and warm demeanor at all times
- Effectively convey information and ideas addressing guest inquiries and issues promptly
- Evaluate and select among alternative courses of action quickly and accurately to resolve guest concerns
- Manage multiple tasks efficiently including handling reservations check-ins and check-outs
- Work with and understand financial information performing basic arithmetic functions as needed
- Maintain front desk operations ensuring smooth and efficient service
- Use hotel management software to process guest transactions and manage bookings
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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