Residence Inn Oceanfront - Assistant General Manager (Full-Time)
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $45,000.00 - $50,000.00
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
short term disability
Life insurance
long term disability
supplemental life insurance
401k Match
Flexible spending account
Dependent Care Flexible Spending Account
Health savings account
Legal resources
Travel Discounts
Referral Bonus
Job Description
Residence Inn Virginia Beach Oceanfront is a distinguished hotel located on the scenic oceanfront of Virginia Beach, known for its exceptional hospitality and commitment to guest satisfaction. This establishment is part of a reputable brand that prides itself on delivering a memorable experience for every guest, combining comfort, convenience, and a welcoming atmosphere with a prime location along the Atlantic coastline. As an extended-stay hotel, Residence Inn caters to both leisure and business travelers seeking spacious accommodations with home-like amenities. The hotel also emphasizes a supportive work environment where employees are valued and encouraged to grow professionally.
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Job Requirements
- High school diploma or equivalent
- previous hotel management experience in housekeeping and/or front office
- ability to read and interpret budgets and financial statements
- knowledge of Word, Outlook, and Excel
- experience with hotel PMS and time & attendance systems
- willingness to work varied schedules including days, nights, weekends, and holidays
- physical ability to stand or walk for extended periods
- ability to bend, stoop, push or pull up to 100 lbs
- ability to lift up to 75 lbs
- excellent written and verbal communication skills
Job Qualifications
- Previous hotel management experience in housekeeping and/or front office
- excellent written and verbal communication skills
- ability to read and interpret budgets and financial statements
- proficiency in Word, Outlook, and Excel
- experience with hotel PMS and time & attendance systems
- preference given to candidates with branded hotel experience such as IHG, Marriott, or Hilton
- willingness to work varied schedules including days, nights, weekends, and holidays
- highly developed computer skills
- well organized and detail oriented
- ability to work independently and with diverse groups
- display initiative, perseverance, and analytical skills
- professional and ethical conduct
- excellent customer service skills
- quick learner with strong work ethic
- team player
- exemplary written and verbal communication skills
Job Duties
- Interviews, hires, trains, and provides leadership to all associates
- conducts performance appraisals and provides feedback to associates
- ensures all hotel staff know all components/features of brand service standards and are trained to meet service standards
- develops added value customer service programs
- empowers hotel staff to deliver guest service by encouraging and rewarding responsive guest assistance
- analyzes financial and operational information on an ongoing basis to adjust business plans, labor requirements, and operating costs
- meets or exceeds budgeted profit and margin for hotel
- ensures hotel staff is trained in financial control procedures for cash, vouchers, inventories, and receivables, and that these procedures are regularly followed
- produces accurate and timely financial reports
- maintains guest service as the driving philosophy of the hotel
- personally demonstrates a commitment to guest service by responding to guest needs
- assists team leaders in meeting and exceeding brand service and quality goals
- ensures hotel standards contribute to consistent guest service
- ensures compliance with all brand standards
- performs other duties as assigned to meet business objectives
OysterLink focuses on restaurant and hospitality jobs.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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